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CBRE Front Office Executive - Nariman Point in Mumbai, India

Front Office Executive - Nariman Point

Job ID

190325

Posted

28-Oct-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Mumbai - Maharashtra - India

Essential Job Duties & Responsibilities:

  • Receives and directs incoming calls to appropriate personnel and voicemail.

  • Greets and announces clients, applicants and visitors. Follows security procedures for recording guests, suppliers and other visitors. Arranges escorts as needed. Issues visitor passes and validates parking.

  • Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed.

  • Coordinates catering for meeting and events. May negotiate pricing and menus. Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.

  • Performs general clerical duties associated with distributing office faxes, packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.

  • Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.

  • Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.

  • Maintains records and logs of service requests and tracks their status.

  • Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc.

  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

Qualification & Experience:

Minimum Graduation with 2-3years of experience, candidate should be from Hospitality background preferably. Knowledge of Business centre and Hotel operations, former cabin crews wishing to explore opportunities in corporate are welcome, your customer service skills, communication abilities, and experience in fast-paced environments can be valuable assets in such roles.

Other Abilities:

· A presentable candidate who will be ready to sit at Front Desk to carry out responsibilities related to the front office & administration in a corporate environment

· Should have good written & verbal communication

· One who has knowledge about Facilities Management in a corporate office

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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