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# 160279 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

The Experience:

In today’s multifaceted technology environment, it is an exciting time to be a part of the information technology team at Colgate! Our highly technical and innovative team is dedicated to driving growth for Colgate Palmolive in this constantly evolving landscape.

What role will you play as a member of the Colgate’s Information Technology team?

Colgate-Palmolive is looking for a Customer Success Leader who will lead the enterprise stewardship community in adopting data governance and management standard processes. This is a crucial role and will be on the forefront of enabling our data citizens to use and handle our data assets.

The candidate should be comfortable in playing a lead role towards the evolution of Dat technology deployments across the global footprint.

Who are you…

You are a function expert:

• Consult & support business and technology customers in understanding data governance and data management driving enterprise data maturity, and developing data strategies. Act as an overall SME in data management.

• Engage domain data leaders and practitioners in identifying data problems and use-cases that can fuel operational reporting, analytics and/or overall data-driven decisioning. Support the domain data leaders in implementing a data governance framework that aligns to enterprise strategy, policy and regulatory requirements and follows data management standard processes.

• Leads use case activation with prioritized domains and responsible for driving maturity and success; reports progress to customers and leadership in data forums

• Leads and facilitates workshops aligning to defined data journey for use case definition and prioritizing, the build of data products, handling data definitions in enterprise data catalog, measure and supervise data quality and ensure data protection.

• Builds the intake assessment and implements a prioritization framework to identify key use cases and domains to invest in for along with levels of service to support as many business customers as possible.

• Develop playbooks and SOPS for data stewards to implement data governance and data management using enterprise tools.

You connect the dots:

• Your proficiency in handling data governance and data management driving enterprise data maturity, and developing data strategies. Act as an overall SME in data management.

• You will connect the dots by aligning data management Initiatives with overall organizational framework

You are a collaborator:

• Your expertise and insights as a Customer success manager shall be instrumental in driving the success of our data governance principles.

You are an innovator:

• You will spearhead progressive initiatives that push the boundaries of what's possible with data governance and data management.

What you’ll need…(Required)

• Bachelor’s degree in information technology, business administration or related field. Master’s degree or equivalent experience in information management or Library and Information Science is preferred

• 6-8 years of validated experience in large data transformations focusing on data governance and data privacy

• Extensive knowledge of data management and data governance principles, implementations and latest industry trends.

• Demonstrable ability to handle multiple business customers, including actively engaging and aligning with enterprise senior leadership to drive data governance initiatives and strategies in line with the overall interpersonal goals.

• Excellent leadership, communication, and interpersonal skills with the ability to empower and guide multi-functional teams effectively.

• Outstanding critical thinking and problem-solving abilities, coupled with a keen eye for detail and a dedication to delivering high-quality products.

What you’ll need…(Preferred):

• Consulting or product management experiences

• Proficiency in metadata and data quality tools like Atlan, Collibra, Informatica, Alation, Atacama, Talend, etc.

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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