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Microsoft Corporation Senior Manager, Competitive and Market Intelligence in Multiple Locations, United States

The Healthcare and Life Sciences (HLS) organization is transforming healthcare by delivering innovative solutions to healthcare organizations at scale, reducing clinical workforce burnout and improving the patient experience. Our HLS marketing team is a deeply collaborative group, driving close coordination across product marketing, thought leadership, customer references, while maintaining strong interdisciplinary relationships across sales, product management, Research & Development (R&D), and more.

As a Sr. Manager, Competitive and Market Intelligence our Compete Team in Audience Marketing, Global Industry , you will specialize in the provider market, our Dragon solution family and nursing, and will also lead our market differentiation as we expand our copilot capabilities and enter new geos. We are looking for a dedicated researcher, analyst, and effective communicator, who can sift through vast information and transform datapoints into a narrative and viewpoint, articulating our opportunities and threats. As a researcher and analyst, you will operationalize our intelligence cycle from collection, to collation, analysis, and dissemination, ensuring insights reach stakeholders at pivotal moments in written and spoken form.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Establish a deep understanding and point of view on competing offers.

  • Monitor and analyze healthcare competitor activity in key categories, including ambient clinical documentation, and track competitive developments related to generative Artificial Intelligence (AI) in provider workflows, including nurses.

  • Monitor and analyze market trends related to the provider market, including key pain points and opportunities. Develop a narrative, describing the provider market and strategic opportunities.

  • Partner with sales and external vendor to accumulate win-loss insights. Communicate learnings internally through various channels, ensuring actionable learnings reach cross-matrix team members.

  • Maintain competitive assets, including battlecards. Author memos, communications, and intelligence summaries as needed and with urgency to inform internal audiences and influence Microsoft’s response to key developments.

  • Collaborate with product marketing, thought leadership, customer reference teams, and others to improve our competitive posture.

  • Influence key leaders in each area as needed to ensure Microsoft is a compelling offer for customers.

  • Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required/Minimum qualifications:

  • Bachelor's Degree in Marketing, Journalism, Political Science, Business or related field AND 5+ years experience in business

  • OR Master's Degree in in Marketing, Political Science, Business or related field AND 3+ years experience in business

  • OR equivalent experience.

Additional or Preferred Qualifications:

  • Bachelor's Degree in Marketing, Journalism, Political Science, Business or related field AND 8+ years experience in business

  • OR Master's Degree in Marketing, Journalism, Political Science, Business or related field AND 6+ years experience in business

  • OR equivalent experience.

  • 2+ years of experience working in the healthcare industry

  • Demonstrated understanding of the healthcare industry, healthcare provider organizations, and emerging trends in the healthcare industry, including generative AI.

  • A dual-minded approach: You’re highly creative and a highly proficient writer but can also be process-driven, think scale, and rely on data to make decisions.

  • Ability to work independently in ambiguous and changing environments, along with listening and partnering skills.

  • Proven track record recommending strategies to improve competitive posture, including the ability to astutely assess the competition and drive perception-shifting efforts that differentiate Microsoft in credible, compelling ways

  • Highly skilled in presenting insights in a concise, effective and influential manner to a variety of audiences, including executives, customers, media and industry analysts on a regular basis.

Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Single reqs: Microsoft will accept applications for the role until September 17, 2024

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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