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Microsoft’s Monetization and Business Planning team is at the heart of transforming products and services into value for customers and partners while driving growth for Microsoft. A critical part of this team is the continuous improvement group that helps to measure and improve the performance of product launch delivery to our end customers, across the company’s broad portfolio, such as Azure, Dynamics 365, Microsoft 365, Microsoft Defender, Azure, Power Platform, Windows, and our artificial intelligence services such as Copilot.

We are looking for a Senior Business Program Manager to help develop and implement improvement initiatives. In this vital role, you will collaborate with engineering, product business planners, finance, product marketing, and senior leaders to identify, design, build, and operationalize initiatives to drive improved scale, agility, and accuracy in these launch processes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Identify opportunities for improvement in product, packaging, and promotion launch processes and tools to help Microsoft launch products and services with greater agility and accuracy.

• Capture and analyze relevant data to clearly quantify and communicate the impact of workstreams to enable teams to prioritize accordingly

• Work across engineering, business planning, and operations executive teams to clearly communicate improvement ideas and significant business impact, and obtain buy-in to improvement opportunities

• Drive the building and operationalization of improvement initiatives through pragmatic implementation planning and thoughtful stakeholder engagement

• Project manage workstreams to completion with predictability, transparency, and clarity

• Manage teams of stakeholders from different organizations towards a common goal and timeline

• Execute change management to land changes and drive adoption

• Continuously listen and learn to surface additional high-impact workstreams

• Measure the success of the improvements made to drive more investment and scale impact

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Information Technology, Finance or related field AND 6+ years work experience in Operations, Process Design, Product Management, Program/Project Management, Strategy Consulting

• OR equivalent experience.

• 2+ years experience in streamlining product, pricing and/or promotion launch processes or experience managing improvement efforts as a consultant.

Preferred Qualifications

• Proven ability to thrive and drive clarity in ambiguous situations, with adaptability and growth mindset

• Demonstrated ability as a project manager who can prioritize multiple activities to deliver on project scope and schedule

• Structured thinking and good problem-solving capabilities

• Prior consulting experience highly preferred

• Excellent written, verbal, and presentation communication skills

• Prior experience working across engineering, business planning, and operations executive teams to clearly communicate improvement ideas and significant business impact, and obtain buy-in to improvement opportunities.

Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 17, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .