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In the Consumer Sales Organization (CSO) our purpose is to create value with our partners, to market and sell innovative consumer solutions across the Gaming and Devices & Creativity Customer Solution Areas (CSAs). We’re positioned at the intersection of customers, hardware partners, and channel partners. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerate cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life. As a member of our team you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation and impacting billions of lives around the world. You also will be a part of a culture centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO. 

Do you have a passion for enabling data-driven decision making? Do you have experience with complex data processes and driving harmonisation in process, data architecture and reporting at a global scale? This role might be for you!

The Retail Partner Data and Reporting Lead will sit within the Business and Sales Operations Organisation and lead a globally located team. This new position brings together our Retail Partner data experts and creators of 3 regional solutions (EMEA, Asia and Americas) and will be tasked with maintaining service levels for our regional solutions while innovating to bring greater consistency and value. This role will partner closely with the Technical Solutions Team on Data Governance and all-up Data Strategy, and with Finance on joint requirements and implementation.

In addition to a technical understanding of Data Infrastructure, Data Analytics / Analytics Methodologies and Process Management, this leader will need to demonstrate business and thought leadership and build a strategic data and analytics function in an agile, repeatable, and persistent way. 

The role will also manage a global team community and will need to create clarity around role expectations, generate energy, and collectively deliver success. This role requires a leader with the proven ability to influence others, collaborate effectively in ambiguous and matrixed situations/structures and get the best from a diverse team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Leads and manages the WW Retail Data and Reporting Team

• Drives the identification and prioritization of opportunities for improvements within Retail Partner Data and Analytics processes and reports

• Partners with business leaders to prioritize identified pain points and works to solve based on a communicated roadmap

• Partners with Technical Solutions and Finance to ensure a joined up and harmonised approach to data governance, infrastructure and implementation

• Reviews, measures, and monitors operational roadmaps and continuous improvement as well as provide quarterly updates on progress against KPIs

• Leadership capability with demonstrated track record of management excellence

• Experienced in data technologies, strategic thinking, and execution excellence

• Solutions mindset with a passion for simplifying the complex through identified pain points

• Executive presence and confidence, willing to take on big challenges, advocate a position, build a business case, and influence others; Interpersonal and conflict resolutions skills

• High integrity, capable of sound judgement and decision-making skills, showing the utmost discretion in the management of confidential corporate information

• Ambitious, self-starter, thrives in a fast-paced, ambiguous environment, effectively manages own and team priorities

• Analytical skills with the ability to understand business metrics and partner data

• Cross-group collaboration skills to successfully and independently work across many teams and functions

• Embody our  culture  and  values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences AND 10+ years experience in or leading sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field

• OR Master's Degree in Business Administration, Organizational Design, Finance or related field AND 10+ years experience in or leading sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field

• OR equivalent experience.

• 3+ years people management experience.

Additional or Preferred Qualifications

• Master's Degree in Business Administration, Organizational Design, Finance, Information Systems or related field AND 10+ years experience in or leading sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.

Sales Operations M6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 2, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .