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Microsoft is leading the security industry with cloud-based security products. Our team is at the forefront with a focus on Microsoft Defender for Cloud product. Our specific team (Customer Acceleration Team - CAT) is part of Customer Experience Engineering (CxE) organization and works very closely with product engineering, Microsoft filed (Sales and Marketing and Cloud Solution Architects), strategic customers, and partners. We create deep engineering relationships with the product engineering team to learn about the features of Microsoft Defender for Cloud product and its service architecture, and then educate Microsoft field, our customers, and our partners how to best deploy and use our products. We create automations using different script languages and Azure Logic Apps that are published in our GitHub repository to be leveraged by our customers. Our Mission is to help a customer focused product engineering and continuous product innovation by including customer voice during product strategy, design, and development phases. 

Are you passionate about Cybersecurity and empowering our Customers and Partners? Interested in working on one of the most exciting engineering teams at Microsoft Security? The Cloud Security Customer Engineering Experience (CxE) team is looking for a Product Manager to work in Microsoft Defender for Cloud (MDC) Customer Acceleration Team, whose mission is to help our customer successfully deploy and to drive usage of our Microsoft Defender for Cloud solution.

As an MDC- CAT Product Manager, you'll play an important role in shaping our security products engineering, enabling customers to protect themselves, and enabling Microsoft field to position and architect Microsoft Defender for Cloud solution.

#MSFTSecurity

Responsibilities

The role is a member of Microsoft Defender for Cloud CAT team and responsible gather and synthesize customer, partner, and Microsoft field product feedback and feature requests. Share product feedback with product engineering to continuously innovate product capabilities. To develop content to scale product deployment and to educate Microsoft field and partners to successfully position and architect our security solutions.

The Product Manager’s specific responsibilities include:

• Subject Matter Expert: be a subject matter export (level 300 and 400) in the following Microsoft Defender for Cloud plans: Defender CSPM (including DevOps Security), Defender for APIs and Multicloud. Have a 200-level understanding of Defender for Cloud (all up plans). Be a trusted advisor to customers and product engineering. Use your cloud security skills to improve our Microsoft Defender security products/services, help customers get and stay secure by helping them with deploying our security solutions.

• Advocate for our customers: Capture the voice of the customers and synthesize quantitative and qualitative feedback into actionable recommendations in a prioritized manner. Relentlessly champion customer voice to engineering teams and be a change agent to develop innovative ways to handle customer scenarios and resolve complex issues.

• Practice Microsoft Culture: Growth mindset, One Microsoft, and Customer Obsessed, and Diverse and inclusive. Collaborate and work with a global high performing team to help customers learn and deploy our Defender for Cloud security product, to educate Microsoft field and third-party partners, and identify technical blockers and gather feature requests and share them with product teams.

• Drive Objectives and Key Results. Own and drive key results to enable the services to achieve business objectives. Collaborate with stakeholders to define product specific business objectives and rationalize, prioritize, and execute tasks to successfully achieve goals.

• Effectively communicate with quantitative and qualitative data to stakeholders across Microsoft in business reviews.

• Partner Development: Collaborate across Security CxE, Microsoft Field cybersecurity and third-party Partners in supporting skills transfers across our Microsoft Partners ecosystem to empower our customers, and drive scalability. Quality documentation and effectively educate others about Cloud Security solutions both in internal and external events (Executive Briefing Center – EBC, Webinars, conferences).

Qualifications

Required Experience/Qualifications

• Knowledge of cybersecurity domains in Azure, AWS, and GCP cloud services

• Knowledge of DevOps security (including GitHub and Azure ADO) and API Security

• Knowledge of Azure infrastructure including Azure network security, Log Analytics and Azure Logic Apps

• Intermediate technical knowledge of Microsoft Defender for Cloud across all plans

• Product/program management experience working with multiple stakeholders.

• Customer facing experience.

• Ability to understand business objectives and focus on delivering success.

• Ability to build deep technical relationships with internal teams and customers.

Preferred/Additional Qualifications

• Work on early Product development cycle across Engineering and Business stakeholders

• Ability to influence and advocate for customer needs and requirements to be met by features.

• Ability to build trust with internal and external partners through quality delivery and integrity.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .