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Apply for Job Job ID365831 LocationMorris Job FamilyLR-Clerical Full/Part TimeFull-Time Regular/TemporaryRegular Job Code1865 Employee ClassAFSCME Unit 6 - Clerical Add to Favorite Jobs Email this Job About the Job Purpose of the Position The Student Services Specialist provides support for and contributes to the development of all programs in the UMN Morris Student Success Center, which houses Academic Advising, Career Services, Disability Resource Center, First Year Experience, Learning Assistance, New Student Orientation, and Transfer Student Services. The Executive Operations/Student Services Specialist serves as the primary support for the Disability Resource Center, Transfer Student Services, and Advising. UMN Morris and its Student Success Center team are dedicated to creating a diverse, equitable, and inclusive workplace. Diverse ideas, perspectives and backgrounds are necessary to create a strong and creative team that communicates effectively to our many communities, on campus and beyond. The University of Minnesota is an Equal Opportunity Employer. Black, Indigenous, people of color, LGBTQIA2S+, women, and members of historically underrepresented communities are highly encouraged to apply. This is a full-time, 10 Month, in person position on the UMN Morris Campus. Job Duties Disability Resource Center (DRC) Support (40%) Facilitate administration of DRC exams including scheduling, management of exams, and proctoring both in-person and online exams, with additional emphasis on planning for finals week Manage confidential student data, and adhere to established confidentiality practices for return of student exams to faculty Assist Coordinator of DRC in identifying and hiring note takers for students requiring accommodations, manage distribution of notes to students, review notetaker performance, and initiate payment of student stipends Regularly update DRC student information system with testing data Assist DRC Coordinator with data collection, reporting, and other needs Assist DRC students with additional accommodation needs (testing scribe, wheelchair assistance, etc.) Transfer Student Services Support (25%) Assist and support the TSS director and staff in building transfer student support resources Assist in maintaining program information and establishing office systems and protocols Assist in supporting relationships with transfer students' home colleges and universities Coordinate TSS office processes, including scheduling, staff travel and communication Create a welcoming environment for students from diverse backgrounds Academic Advising Support (20%) Process major, minor, and adviser changes Prepare first year and senior advising surveys Assist with preparation for New Student Orientation activities including math and language placement testing processes Communicate with faculty, disciplines, and division offices to update major, pre-professional, and other advising materials for the SSC website, and UMN Morris catalog Student Success Center Office Support (15%) Provide administrative support to SSC staff and programs Assist visitors, answer questions, make appointments and referrals as needed, answer telephones, provide information, collect confidential forms, check students in for appointments, distribute mail, order office supplies, etc. Manage social media plan (Facebook, Instagram, and YouTube) to communicate programs, events, and create connections between students, staff, and faculty Other duties as assigned by SSC director and staff Qualifications Required Qualifications: High school diploma/GED and four years of related office experience. Training/education may be substituted for some of the years of experience; Project planning, database, spreadsheet, and word processing experience Preferred Qualifications: Strong desire and interest to work with a diverse population with professionalism, confidentiality, appreciation, and patience Must demonstrate work experience and/or knowledge of Microsoft Off ce programs Experience with or knowledge of software programs including PeopleSoft, APLUS, APAS Demonstrated ability to work independently and collaboratively Experience working with confidential data Experience in using interpersonal and problem-solving skills Exceptional customer service skills and professional manner Ability to adapt and be responsive to different people, situations, and requests and to prioritize differing patron requests and needs Pay and Benefits Pay Range: Hourly rate $23.15 Time Appointment: 100%, 10 Month Appointment Position Type: Non-Faculty Labor Represented Staff Please visit the Office of Human Resources website for more information regarding benefit eligibility. The University offers a comprehensive benefits package that includes: The University offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.