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Allied Health Solutions, LLC MEMS- Dispatcher in Morgantown, West Virginia

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.

In collaboration with Monongalia EMS Duty supervisor, this position will provide comprehensive coordination of non-emergency medical transport services. In addition to primary duties, this position will provide administrative and operational support in patient care documentation, logistics, supply chain, facilities and other administrative and operational areas.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School Diploma or equivalent. 2. Valid Driver's License.

PREFERREDQUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Certified Dispatcher. 2. Current or previous medical certification or license (EMT, Paramedic, Clinical Associate, Medical Assistant, RN, etc.) EXPERIENCE: 1. At least Two (2) years of experience as a dispatcher. 2. At least Two (2) years as a medical provider (EMT, Paramedic, Clinical Associate, Medical Assistant, RN, etc.) 3. Experience in the EMS industry. 4. Experience in Computer Aided Dispatch (CAD) systems (Zolland/orZeurcher). 5. Experience in EMS billing, coding, and compliance.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

  1. Processes requests for patient transportation.
  2. Ensures proper medical necessity (if possible).
  3. Coordinates any pre-approvals (if necessary).
  4. Assists with Physician Certification Statement (PCS) completion and compliance with requesting facilities.
  5. Answers phone calls and provide exceptional customer service.
  6. Monitors the location of ground assets to ensure accurate tracking to meet the transport need.
  7. Utilizes the CAD system to enter call information and assign assets efficiently.
  8. Works with mutual aid agencies to coordinate transport needs.
  9. Ensures paperwork compliance and crew feedback processes.
  10. Provides logistics support and restocking of assets.
  11. Assist with data entry, filing, and keeping the operation organized.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting,... For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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