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Description The Office of the Provost at West Virginia University invites applications for the position of Faculty Ombuds (FO). The FO is a part-time (approximately 10 hours per week or 25% FTE) designated neutral and impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to all faculty members of the university community. The university anticipates hiring for a three-year appointment. Serving as a designated neutral, the FO is neither an advocate for any individual nor an advocate for the organization, but rather is an advocate for fairness who acts as a source of information and referral, aids in answering individual's questions, and assists in the resolution of concerns and critical situations. In considering any given instance or concern, the point of view of all parties that might be involved are taken into account. The FO office supplements, but does not replace, the University's existing resources for formal conflict resolution. The FO function is independent of existing administrative structures and reports directly to the Provost. The FO does not accept notice on behalf of the university. While maintaining confidentiality of communications with inquirers, the FO will prepare and deliver a yearly report to the Provost and Faculty Senate Executive Committee. Based on anonymousnaggregate data, this report discusses trends in the reporting of issues or concerns, identifies patterns or problem areas in existing policies and practices, may recommend revisions and improvements, and may assess the climate of the campus.

Qualifications Communication and Problem-Solving Skills The ombuds must have outstanding communication skills and be able to communicate effectively with individuals at all levels of the organization, as well as with people of all cultures. The ombuds should maintain a professional demeanor, should have strong presentation skills, and should be able to organize and communicate information to groups of varying size and hierarchical levels in the organization. It is imperative that the FO has excellent problem-solving skills and be able to gather information, analyze it and, as necessary, help the inquirer develop appropriate options and actions. Decision-Making/Strategic Thinking Skills The ombuds must be aware of how all decisions might impact the inquirer, as well as other stakeholders and the university/college. The FO must know how to proceed with issues and help the inquirer assess who should be involved and at what stage. Conflict Resolution Skills An essential element of the FO's role is that of facilitating the resolution of conflict between parties. It is important that the FO have a thorough understanding of what leads to conflict, the nature of conflict, and methods of resolution. The skills used to assist inquirers to resolve their conflicts include: helping people learn how to deal with matters directly if they wish to do so serving as a facilitator between the relevant parties via shuttle diplomacy informally bringing the parties together and serving as a facilitator or mediator approaching the conflict issue generically within the larger environment (especially when the inquirer is afraid of retaliation) influencing systems change which could obviate the individual problem The FO may also have the ability to help the inquirer determine which conflict resolution method would... For full info follow application link.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.