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State of Minnesota Network Analyst - ITS3 in Moose Lake, Minnesota

Working Title: Network Analyst

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

  • Job ID : 79825

  • Location : Moose Lake

  • Telework Eligible : Yes #LI-Hybrid

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 09/04/2024

  • Closing Date : 09/24/2024

  • Hiring Agency/Seniority Unit : Minnesota IT Services

  • Division/Unit : Office of Enterprise Tech / Network Services

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : Yes - Up to 20% of the time

  • Salary Range: $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually

  • Job Class Option : Network

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - Professional Employees (MAPE)

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

We are seeking a skilled Network Analyst to join our team, responsible for supporting, implementing, and maintaining our Wide Area Network (WAN), Local Area Network (LAN), and Wireless Local Area Network (WLAN) infrastructure. In this role, you will play a crucial part in ensuring the seamless operation of MNIT and customer infrastructures connecting to MNet wide area network services. You will independently manage tasks related to problem service restoration, network design, documentation, and configuration efforts. This is an excellent opportunity for a motivated professional to contribute to a dynamic network environment and ensure the reliability and efficiency of our network services.

This position is currently eligible for full-time telework:

  • Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

  • Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of three (3) years of IT related experience performing networking design, automation, and management.

Experience must include:

  • Experience with TCP/IP network protocols, functions, and operations, with hands-on experience in designing, implementing, and troubleshooting router/switch networks, particularly Cisco products.

  • Ability to analyze and diagnose network problems using network test equipment such as Sniffers and protocol analyzers.

  • Experience with WAN/LAN/WLAN protocols and software, along with WAN/LAN/WLAN troubleshooting processes.

  • Experience with network performance monitoring systems and managing network equipment, including routers, gateways, and switches.

  • Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

  • Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

  • Experience in MPLS or TCP/IP router networks, with the ability to implement and troubleshoot complex network configurations.

  • Experience with network management systems such as Cisco Catalyst Center and other SNMP-based systems.

  • Understanding of network operations and performance monitoring systems.

  • Experience with data communication protocols and network equipment.

  • Familiarity with Perl scripting.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

  • SEMA4 Records Check (applies to current and past state employees only)

  • Criminal History Check

  • Reference Check

  • Social Security and Address Verification

  • Education Verification

  • CJIS Background Check

  • DOC Background Check

  • Driver's License Record Check

  • Mantoux test (some DOC and MDVA positions)

  • Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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