Job Information
State of Colorado Colorado State Patrol Communications Regional Manager in Montrose, Colorado
Colorado State Patrol Communications Regional Manager
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Colorado State Patrol Communications Regional Manager
Salary
$89,520.00 - $143,256.00 Annually
Location
Montrose, CO
Job Type
Full Time
Job Number
RAA-CSP Comm Regional Manager
Department
Department of Public Safety
Division
Colorado State Patrol
Opening Date
09/06/2024
Closing Date
9/20/2024 5:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
Montrose Communications Center 2420 North Townsend Avenue Montrose, CO 81401
Hiring Pay Rate
$9,018 monthly plus benefits.
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Mishayla Ness, 719-343-0997, mishayla.ness@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This recruitment will be used to create an eligible list to fill positions for all CSP Regional Communication Centers statewide. If you are interested in applying for a position as a Regional Communication Manager, please apply at this time.
The following openings are being filled with this recruitment:
Montrose - 1 position
Our Mission -Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities
Our Vision - Creating safer and more resilient communities across Colorado
Our Core Values – Unity, Honor, Service
CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See ourCDPS 2022 Equal Employment Opportunity Plan (https://drive.google.com/file/d/1mhirfXA6CeujGdFetbkPOC78t2GASFdw/view) Why Do I Love My Job at CDPS
At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!
Careers with a purpose:
If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!
We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.
You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!
When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.
Unmatched Benefits:
We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.
Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
State contribution into Health Savings Account when enrolled in HDHP.
Job protected medical leave under the Family Medical Leave Act (FMLA) (https://dhr.colorado.gov/state-employees/time-off-leave/family-medical-leave-act-fmla) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI) (https://famli.colorado.gov/) .
Paid medical leave benefits provided by the State of Colorado.
Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA (https://www.copera.org/member-contribution-rates) for details.
CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave (https://dhr.colorado.gov/state-employees/time-off-leave) and annual wellness days.
The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
Credit Union of Colorado (https://www.cuofco.org/credit-union-colorado-membership-eligibility) membership eligibility.
To learn more about State of Colorado benefits, please visit State of Colorado benefits (https://www.colorado.gov/dhr/benefits) .
Description of Job
About the Work Unit
The mission of the Colorado State Patrol is to ensure a safe and secure environment for all persons by utilizing the strengths of its members and providing professional law enforcement services that reflect honor, duty, and respect. Through high visibility, strict enforcement, maximum resource deployment, and community education, the CSP promotes safety, protects lives, and preserves state highways.
About the Job
The Regional Manager leads all aspects of regional public safety communication center activities. They build and maintain partnerships with agencies and the public. They oversee daily operations and personnel management. Essential personnel require quick decision-making, especially during critical incidents.
Key Responsibilities
Assign and direct work, conduct employee evaluation, staff training and development, and take appropriate disciplinary/corrective actions.
Prepare and review the budget recommendations for the center, statistics and reports on center activities, recommendations regarding performance ratings and disciplinary actions, policies and procedures, administrative studies, and proposals.
Instruct and train staff.
Determine appropriate staffing levels and scheduling.
Review the work products of others to ensure compliance with federal regulations, standards/guidelines and other guidelines such as policy manuals.
Develop policies and procedures, short- and long-term objectives.
Analyze data including existing or new communications technologies/methods and budgetary proposals and provide written and verbal recommendations to improve efficiency.
Present capabilities of the regional public safety communication center operations to agencies and the public, and as required to other state agencies and if needed the associated 911 Authority Board.
Partner with other agencies in coordination of multi-agency emergency and non-emergency communication operations.
Attend meetings internally and with outside agencies to discuss emergency service issues.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
NOTE: To be considered for this position, you must meet one of the following options for consideration.
MINIMUM QUALIFICATIONS
Option 1
Eight years of professional experience in law enforcement communications dispatch center, federal law enforcement, or military equivalent.
Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.
Option 2
Bachelor's degree from an accredited institution.
Four years of professional experience in law enforcement communications dispatch center, federal law enforcement, or military equivalent.
Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.
Option 3
Master’s degree from an accredited institution.
Two years of professional experience in law enforcement communications dispatch center, federal law enforcement, or military equivalent.
Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.
CONDITIONS OF EMPLOYMENT
Must be Colorado resident at the time of application.
Must have a Colorado Driver’s license.
Applicants must be willing and able to pass an extensive background investigation, polygraph examination, medical physical, psychological examination, and drug screen. If you have used marijuana within the last 12 months or any other illegal drug within the last three years, may be disqualified.
The background investigation is based on the following criteria, including but not limited to driving history, criminal behavior/history, alcohol use/behavior, drug use/behavior, and integrity. If you omit any material fact on your application, testing materials, or during the background interview or polygraph, you may be disqualified. If any disqualifying information is discovered at any stage of the selection process, you may be removed from consideration. If you fail to follow instructions during the polygraph exam you may be removed from the process.
REQUIRED CERTIFICATIONS
The following professional certifications are required for all Communications Regional Managers and must be completed within 6 months of appointment:
Communications Center Supervisor Certification (APCO) or 9-1-1 Center Manager Certification Program (NENA)
Registered Public Safety Leader (RPL) (APCO) or Emergency Number Professional (ENP) Certification (NENA)
WORK ENVIRONMENT
Primarily 8:00 am – 5:00 pm work hours, Monday-Friday
Due to the responsibilities of the Communication Center, this position is on call to direct communication center operations in the event of a large-scale emergency, event or incident.
In office position
Occasional travel throughout the year
PREFERRED QUALIFICATIONS
Management experience in a Public Safety Communications Center.
Experience with CAD, Computer Telephony Integration (CTI) systems, and radio systems.
Colorado State Patrol experience.
Command Leadership Institute - FBI-LEED (must be completed within 18 months of appointment)
Project Management Professional (PMP) designation (must be completed within 18 months of appointment)
PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARECTERISTICS
Public safety communications principles, practices, methods, techniques, and equipment
Budgeting and statistical reporting
The principles of leadership, supervision, training, and performance evaluation
The techniques and methods of radio communication
Federal Communications Commission (FCC) regulations pertaining to public safety communications
The substance and intent of federal regulations pertaining to collection, storage, and dissemination of criminal history record information
Emergency medical dispatch procedures
The CAD formats and commands pertaining to the 911 operator, fire dispatcher, and police dispatcher; the Police organization, procedures, and operating policies
Conflict resolution techniques
APPEAL RIGHTS
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available atwww.colorado.gov/spb. A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
ARE YOU IN NEED OF AN ACCOMODATION?
If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Human Resources atcdps_hr@state.co.us.
EQUITY, DIVERSITY AND INCLUSION STATEMENT
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department atcdps_hr@state.co.us.
NOTIFICATIONS
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
PLEASE READ CAREFULLY - TIMELINE INFORMATION
Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Are you willing to undergo an extensive background investigation, psychological exam, polygraph exam, medical exam as well as pre-employment screening that includes drug screening as a condition of hire?
Yes
No
02
I understand that employees of the Colorado Department of Public Safety contribute to the Colorado Public Employees Retirement Association (PERA) retirement benefit plan and do not contribute to Social Security.
Yes
No
03
If you are a current or previous State of Colorado employee, please list your Employee Identification Number (EID), dates of employment, and classifications for all State of Colorado Departments or institutes of Higher Education for which you have worked. Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If you are not a current or previous State of Colorado employee, please state "N/A".
04
Describe your background and how it has prepared you for a management role in public safety communications.
05
What experience do you have with public safety communications systems such as CAD, Computer Telephony Integration (CTI), and radio systems? How have you used these systems to enhance operational efficiency?
06
Please describe the nature of your leadership experience, and include examples of how your team or direct report(s) has grown under your leadership.
07
Our current vacancy for this position is located in Montrose. Are you willing to accept a position in this location?
Yes
No
08
While the full range of the class is $7,460 - $11,938 per month, appointment is expected to be made at $9,018 per month hiring rate. Please indicate your understanding and acceptance of the hiring range.
Yes
No
Required Question
Agency
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
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