Easter Seals Jobs

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes, Pools, and Cars.

When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families, the cleanliness of their homes and pools, and the life of their automobiles. We are committed to building a culture of performance driven by accountability, empowerment, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.

Your Role at KIK

Reporting to the NA Sales Director of Bulk, the customer service representative supports the Quebec bulk operations in various functions. From ensuring all daily orders are entered in the system for processing, answering and returning phone calls and emails, analyzing and supporting business monthly reviews, projecting demand signals, all aspects of order management are a key priority. As needs be, the CSR will also support maintaining, developing and providing support in locking new businesses, helping through some bidding process. Although the representation portion of the business will focus on our Quebec business, the CSR will support our Ontario team order management as well. This role is full-time on site at our Lavo office and will, at times, require some travelling to deliver bids, tenders and meet customers.

What You’ll Be Doing

• Answer customer phone calls and emails.

• Enter orders into the system daily.

• Confirm orders in the system.

• Send proofs of delivery to customers.

• Assist finance with collections as required.

• Provide detailed monthly sales reports.

• Complete certain tender documents (Bids).

• Support the administration of the delivery truck fleet as required.

• Meet with certain customers (occasionally on the road).

• Participate in and complete all training required by KIK/LAVO.

• Adhere to all occupational health and safety standards.

• Other responsibilities may be added as needed.

What You’ll Bring

• Autonomous, requires minimal supervision.

• Bilingualism (French and English).

• College Diploma

• Ability to communicate clearly, quickly and effectively.

• Interest in sales.

• Able to operate MS Office.

• • 2+ years’ experience with inventory functions

• Proficient use of PC including MS office applications

• JDEdwards experience is preferred.

About KIK

We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 20 North American manufacturing facilities. We also operate globally in Europe, Asia, the UK, Australia, New Zealand, and South Africa. We are known for our portfolio of over 40 brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals, and Prestone® and Holts® automotive performance chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.

Our global team of over 2,500 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.

Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.

KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law.

KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.