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TEKsystems E-Merchandising Specialist in Montreal, Quebec

Description:

The D2C website E-Merchandising (Webmaster & CX Optimization) specialist is responsible for executing e-merchandizing activations for the brand(s). The specialist is dedicated to, and ensuring set up of promotion, product launches and optimizing UX experience while reaching site performance KPIs. The e-merchandising specialist will work closely with other Webmasters and the Head of Merch to share best practices and improve merchandizing across all brands.

RESPONSIBILITIES INCLUDE:

Merchandizing Delivery

  • Set up promotions and new product PDP (product detail pages) & Landing pages using Salesforce Commerce Cloud.

  • Activation of site personalization, features, promotions, PDPs, landing pages, content, articles

  • Execute configuration of EINSTEIN recommender within Salesforce Commerce Cloud.

  • Ticket resolution for Salesforce Merch projects

  • Services

CX Optimization

  • Execute site optimization for URL/journeys, SEO and Search, content

  • Support customer services to respond to CX Content & Promotion related queries

Maintenance & Testing

  • Implementing content A/B testing

  • Ad-hoc & planned end-to-end testing and QA

  • Site Quota management and clean up

  • Product catalogue management

Platform Management

  • Execute 3rd party apps for promotions.

  • Activate pop-up strategies.

Merch Best Practice

  • Work with Head of Merch to collate and cascade best practice examples.

Additional Skills & Qualifications:

  • Ability to build effective partnerships and interact successfully with diverse individuals at all levels

  • Communicates clearly and succinctly in both oral and written forms

  • Highly collaborative across different stakeholders in a matrixed environment

  • Ability to prioritize and manage multiple responsibilities with attention to detail

  • Proficiency in MS Word, Excel, and PowerPoint

In depth knowledge of (AN ASSET):

  • Salesforce Commerce Cloud (SFCC)

  • Site optimization tactics

  • E-Salesforce Commerce Cloud EINSTEIN configuration

  • Brand Ecommerce team roles & responsibilities and operations

  • Internal stakeholder management

  • Agile Ways of Working

IDEAL CANDIDATE

  • Must be Bilingual, driven, open to learning, can be entry level candidate as long as they are excited to collaborate, grow, develop with company

    À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

Québec Numéro du permis d'agence de placement de personnel AP-2000547

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Quebec Personnel Placement Agency Permit Number AP-2000547

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