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The Experience Center (XC) operates as a software accelerator and innovation lab for Humana. Our cross-disciplinary team of human-centered technologists is dedicated to accelerating product exploration and development across the enterprise. Over the past decade, we have created enduring value for the company through the application of lean startup principles, a contemporary methodology, expert practitioners, and an unwavering commitment to experimentation and human-centered design.

The Portfolio Management Professional will serve as the primary liaison between the XC’s balanced teams and the broader organization. This role is essential for promoting Extreme Programming methodologies with our partner teams, in addition to ensuring clear communication with leadership. The Portfolio Manager helps ensure that our software development teams can deliver high-quality projects that meet the organization’s needs and contribute to its overall success.

Key Responsibilities

• Project Management: Support multiple balanced product teams, ensuring they are aligned with strategic goals and are enabled for success.

• Facilitation: Coordinate communications and knowledge sharing between product teams, senior leaders, and key business stakeholders.

• Performance Tracking : Monitorproduct progress, performance metrics, and team productivity, providing regular updates to stakeholders and the broader organization. Information changes frequentlyand important changes must be communicated effectively. 

• Planning: Identify and coordinate the interdependencies among projects, products, and other important strategic initiatives across an organization.

• Risk Management: Define potential risks associated with projects and develop communications and strategies with product teams to mitigate downstream effects on delivery velocity.

• Continuous Improvement : Develop and maintain a portfolio management process, standard, and governance methodology that supports transparent reporting to senior management.

Personal Attributes

• Human-Centered: Demonstrates empathy and a deep understanding of user needs, ensuring that all projects prioritize the well-being and experience of the people we serve.

• Lean: Efficient and resourceful, always seeking ways to streamline processes and eliminate waste to maximize value.

• Biased Towards Action:  Proactive and decisive, with a strong inclination to take initiative and drive projects forward.

• Outcome-Oriented:  Focused on achieving tangible results and delivering high-impact outcomes that align with organizational goals.

• Empowered:  Confident and self-motivated, with the ability to take ownership of projects and make informed decisions independently.

• Collaborative:  A team player who fosters a cooperative and inclusive environment, encouraging open communication and shared problem-solving.

• Adaptive:  Flexible and resilient, able to navigate and thrive in a dynamic, fast-paced environment while embracing change and innovation.

• Kind:  Approaches interactions with compassion and respect, building positive relationships and a supportive team culture.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree

• 2+ years of experience in project management within an Agile framework/methodology

• 5 or more years of technical experience

• Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio

• Experience producing metrics, measurements and trend reports

• Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Excellent communication and interpersonal skills. 

• Ability to find simple and elegant solutions for a dynamic range of opportunities and challenges. 

• Proficiency in project management tools and software. 

• Ability to manage multiple projects simultaneously.  

Preferred Qualifications

• MBA or other Advanced Degree

• Relevant certifications like Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM)

• Experience with Extreme Programming

• Experience in problem analysis and process

• Experience producing metrics, measurements and trend reports

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,800 - $144,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.