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Summary This Supervisory Information Technology Specialist position is located in the Office of Administrative Management (OAM), Information Technology Branch (ITB) at the National Institute on Aging (NIA). Serves as the Branch Chief of the Information Technology Branch (ITB) and responsible for the day-to-day operations of NIA extramural IT applications development and design, and implementation of data processing systems, security, and computer software in support of the NIA mission. Responsibilities Coordinate the work of staff members in connection with technical design and support efforts across the NIH and institute. Oversee and manages the development of statements of work and manages contractors performing IT work at NIA. Analyze and validate requirements, overseeing the development, implementation, and maintenance of automated information systems for input and retrieval of NIA program, administrative, budget, and quality control procedures. Analyze and report on the adequacy of security of data systems and disaster plans. Assess user training needs related to ongoing software applications and develop plans for user training concerning NIA-supported software and applications, IT security and other relevant topics. Provide follow-up training and support to assure that users are effectively and efficiently using software and hardware resources. Requirements Conditions of Employment Qualifications You qualify at the GS-15 level, if you meet one of the following qualification requirements: You must demonstrate in your resume IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that I possess each of the following four competencies: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; and listens to others, attends to nonverbal cues, and responds appropriately; 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; and uses sound judgment to generate and evaluate alternatives, and to make recommendations; AND At least one year of of qualifying specialized experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector, typically gained in the IT field or performing the following types of IT related tasks: managing the design, development, and implementation, of Information Technology infrastructure, systems, and applications; managing Information Technology programs and projects; providing guidance to senior management officials on Information Technology strategies and planning; overseeing technology innovation for the development of advanced computer techniques; and fostering a collaborative and results-oriented IT environment through targeted projects. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12611895 Education Additional Information A one-year probationary period may be required upon selection/placement. A one-year supervisory trial/probationary period may be required upon selection/ placement. This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave. You may qualify for reimbursement of relocation expenses in accordance with agency policy. NIH may repay certain outstanding Federally insured student loans to facilitate the recruitment and retention of highly qualified people. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations. If selected, you will be required to complete a Confidential Financial Disclosure Report, OGE Form 450 to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. This information is required annually. For information, visit the NIH Ethics website: https://ethics.od.nih.gov/forms450. At the supervisor's discretion, this position may offer work schedule flexibilities: telework, maxiflex, alternative work schedule. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration. We may make additional selections for similar positions across the National Institutes of Health within the local commuting area(s) identified in this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s) at NIH. Clearance of CTAP will be applied for similar positions across NIH. The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. The NIH maintains a tobacco free work environment and campus. Must be able to perform the essential duties of the position, with or without reasonable accommodation. Visit our Applicant FAQs page for helpful information on the application process. Visit our Total Compensation page and this sample for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.