Job Information
Revlon Senior Manager, Customer Business Development in Mississauga, Ontario
Description
At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.
Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.
Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.
We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.
We are Revlon, together, transforming beauty.
Position Overview:
Under the guidance of Head of Prestige Sales Prestige, this position will be responsible for the development, co-ordination and implementation of the complete customer business plan. The position requires a solid understanding of account management within the Prestige environment in order to build an integrated Revlon Prestige/customer go-to-market strategy. This position will liaise with various levels of the Revlon Prestige organization to ensure excellence in execution at the head office and store level.
Major Duties
Develops, implements & monitors the customer’s Annual Business Plan for integration into the account business plan
Utilizes strong customer focus to understand key drivers of business and action customer needs
Collects business, point of sale, and market trend data and analyzes to determine new business opportunities
Tracks and analyzes weekly/monthly results to determine progress against plan and identify gaps and opportunities
Weekly communication to account of results and gap closing actions
Pro-actively works with all internal and external contacts to achieve business goals
Develop and implement business building strategic plans to capitalize on opportunities and mitigate risks
Integrates Revlon’s corporate strategy with customer’s go-to-market strategy
In conjunction with Demand Planning, maintain up to date Shipment forecast
Negotiate with Customer to drive mutually profitable growth
Work with Marketing and Customer Buyer to create and execute customer specific program opportunities
Analyze program results to determine appropriate go-forward strategies
Continue to review item and segment sales to maximize productivity
Leads, develops and facilitates internal and external relationships in support of the business objectives.
Manage trade spend for the customer’s brands to ensure account profitability
Analyzes payback on incremental investment required
Processes account claims on an on-going and timely basis
Mitigate Returns risk
Manage timely shut off of discontinued sku’s based on customer inventory
Implement markdowns where there is a financial benefit
Review all launch parcels to determine the correct amount of inventory is sent to each store
Works with Field Team to ensure executional excellence at store-level.
Education & Experience:
- Bachelor’s Degree or equivalent in Commerce or Business Administration with 5+ years account management experience or an equivalent combination of education, training, and experience
Knowledge, Skills, and Abilities:
Essential
Proficiency in Microsoft Office (Excel, Word & PowerPoint)
Knowledge of cosmetics, specifically within the Prestige environment is an asset, consumer packaged goods, or other related industry
Advanced negotiation and communication skills
Knowledge of datas analytics tools/insights, data trends interpretation, retail POS data and customer systems
Behaviours and Values
Sound strategic thinking, decision making, effective planning and execution skills with strong analytical capabilities
Strong customer focus, with the ability to understand key business drivers
Demonstrated ability to be proactive and anticipate job requirements; takes ownership to resolve issues
Creative, out of the box, dynamic and forward-thinking individual with a demonstrated drive and passion
Proven ability to plan while juggling multiple priorities with a proven ability to set goals and prioritize among many important projects in order to meet deadlines
Strong drive for accuracy and flawless execution; high level of attention to detail and accuracy, and process orientation
Persuasive, interpersonal & oral and written communication skills
Proven presentation skills
Able to deliver clear, concise and consistent messages both up, down and across the organization
Demonstrated commitment to providing timely feedback
Ability to influence collaborative relationships through solid selling skills
Proven ability to work effectively in a team environment with multi-functional stakeholders and possesses excellent interpersonal skills
Is self-motivated and exhibits business maturity, drive and passion in a fast-paced environment
Demonstrated ability to lead, mentor and develop talent.
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