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Revlon Senior Manager, Customer Business Development in Mississauga, Ontario

Description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

Position Overview:

Under the guidance of Head of Prestige Sales Prestige, this position will be responsible for the development, co-ordination and implementation of the complete customer business plan. The position requires a solid understanding of account management within the Prestige environment in order to build an integrated Revlon Prestige/customer go-to-market strategy. This position will liaise with various levels of the Revlon Prestige organization to ensure excellence in execution at the head office and store level.

Major Duties

  • Develops, implements & monitors the customer’s Annual Business Plan for integration into the account business plan

  • Utilizes strong customer focus to understand key drivers of business and action customer needs

  • Collects business, point of sale, and market trend data and analyzes to determine new business opportunities

  • Tracks and analyzes weekly/monthly results to determine progress against plan and identify gaps and opportunities

  • Weekly communication to account of results and gap closing actions

  • Pro-actively works with all internal and external contacts to achieve business goals

  • Develop and implement business building strategic plans to capitalize on opportunities and mitigate risks

  • Integrates Revlon’s corporate strategy with customer’s go-to-market strategy

  • In conjunction with Demand Planning, maintain up to date Shipment forecast

  • Negotiate with Customer to drive mutually profitable growth

  • Work with Marketing and Customer Buyer to create and execute customer specific program opportunities

  • Analyze program results to determine appropriate go-forward strategies

  • Continue to review item and segment sales to maximize productivity

  • Leads, develops and facilitates internal and external relationships in support of the business objectives.

  • Manage trade spend for the customer’s brands to ensure account profitability

  • Analyzes payback on incremental investment required

  • Processes account claims on an on-going and timely basis

  • Mitigate Returns risk

  • Manage timely shut off of discontinued sku’s based on customer inventory

  • Implement markdowns where there is a financial benefit

  • Review all launch parcels to determine the correct amount of inventory is sent to each store

  • Works with Field Team to ensure executional excellence at store-level.

Education & Experience:

  • Bachelor’s Degree or equivalent in Commerce or Business Administration with 5+ years account management experience or an equivalent combination of education, training, and experience

Knowledge, Skills, and Abilities:

Essential

  • Proficiency in Microsoft Office (Excel, Word & PowerPoint)

  • Knowledge of cosmetics, specifically within the Prestige environment is an asset, consumer packaged goods, or other related industry

  • Advanced negotiation and communication skills

  • Knowledge of datas analytics tools/insights, data trends interpretation, retail POS data and customer systems

Behaviours and Values

  • Sound strategic thinking, decision making, effective planning and execution skills with strong analytical capabilities

  • Strong customer focus, with the ability to understand key business drivers

  • Demonstrated ability to be proactive and anticipate job requirements; takes ownership to resolve issues

  • Creative, out of the box, dynamic and forward-thinking individual with a demonstrated drive and passion

  • Proven ability to plan while juggling multiple priorities with a proven ability to set goals and prioritize among many important projects in order to meet deadlines

  • Strong drive for accuracy and flawless execution; high level of attention to detail and accuracy, and process orientation

  • Persuasive, interpersonal & oral and written communication skills

  • Proven presentation skills

  • Able to deliver clear, concise and consistent messages both up, down and across the organization

  • Demonstrated commitment to providing timely feedback

  • Ability to influence collaborative relationships through solid selling skills

  • Proven ability to work effectively in a team environment with multi-functional stakeholders and possesses excellent interpersonal skills

  • Is self-motivated and exhibits business maturity, drive and passion in a fast-paced environment

  • Demonstrated ability to lead, mentor and develop talent.

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