Job Information
CAI ServiceNow CMDB Engineer in Miramar, Florida
Job ID Number
R4499
Employment Type
Full time
Worksite Flexibility
Remote
Job Summary
As a ServiceNow CMDB Engineer, you will be responsible for helping our client update their inventory using Discovery and ServiceNow Graphs.
Job Description
We are looking for a ServiceNow Engineer to support our client building out their inventory management within the platform. This position will be full-time; onsite in Miramar, FL is preferred but solid candidates located in EST or CST will also be considered for remote work .
Due to our end client, candidates must legally eligible to work in the US without a need for sponsorship now or in the future. Candidates also must be able to work directly on CAI's W2.
What You’ll Do
Planning, scheduling and executing management activities (i.e., Discovery schedules)
Monitor and maintain the CMDB health and integrity
Assists in deployment and configuration of ServiceNow Mid Servers
Monitors and maintains ServiceNow Mid Servers
Assists in deployment and configuration of ServiceNow Service Graph Connectors
Monitors and maintains ServiceNow Service Graph schedules
What You'll Need
Required:
2-3 years’ experience in Information Technology or combination of education and work experience
Experience ITIL concepts
Hands on experience with CMDB (configuration management) and ServiceNow CSDM (common service data model) concepts, ServiceNow Fundamentals and ServiceNow Discovery
Knowledge of Windows Servers
Knowledge of Linux Servers
Knowledge of Cloud Systems (AWS, Azure, etc.)
Good troubleshooting skills
Preferred:
ServiceNow certifications (CSA, CAD, etc.) is preferred
Experience with SAM and HAM preferred
Bachelor’s degree in computer science or related field is desired
Experience with ServiceNow Graphs highly desired
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
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Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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