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National Marrow Donor Program Senior Manager, Facilities - Onsite/Hybrid-24000054 in Minneapolis, Minnesota

Please apply online using a laptop or desktop computer.POSITION SUMMARY:This position is responsible for building operations, maintenance, space management, office services and emergency management in the NMDP headquarters building and field offices. As part of the Facility Management and Real Estate department, the individual will oversee internal and external staff needed to provide building operations, space/MAC activities, reception, caf & vending services, event planning, duplication center, records management. This position can be hybrid in MN. #LI-Hybrid.Check out our video Saving Lives: It's the Best Job EverACCOUNTABILITIES:Facility Operations and Emergency Management:Oversee preventive maintenance program using Computer Maintenance Management System (CMMS).Ensure efficient monitoring and operations of mechanical and electrical systems to achieve cost savings and sustainability.Oversee building and equipment repairs.Respond to building outages and other emergencies.Enforce company's security program and development of policies.Responsible for company's safety and emergency management programs.Workplace and Office Services:Develop space strategies for various departments; coordinate, execute and document.Manage large space and furniture projects, minor tenant improvements and equipment replacement projects.Maintain detailed space utilization data and is accountable for accuracy of IWMS reports.Oversee day-to-day moves/adds/changes (MAC) and company's ergonomics program.Responsible for furniture and finishes including procurement, relocation, maintenance, and asset tracking.Oversee availability and use of conference rooms and event spaces.Responsible for office services in World Headquarters and field offices.Office Services includes: reception, vending services, duplication center, records management, centralized office supplies and mail.Leads Facilities Strategies:Ensures the facilities strategy aligns with our overall corporate objectives and strategies.Leads the strategic planning for facilities including the financial impacts to capital and expense.Build the real estate strategy through our "be there" strategic theme throughout the United States.Leadership and Financial Acumen:Provide day-to-day direction to internal facility coordinators, office services employees, maintenance technicians and on-site service providers.Monitor performance of team, providing input on hiring, individual goals and disciplinary actions.Vendor management including RFPs, contracts, invoicing, and performance.Provide input into the annual department budget; reconcile invoices and monitor adherence pertinent to building operations and workplace activities.Responsible for department technologies: IWMS (CAFM and CMMS), AutoCAD, security database, BAS, lighting control system.Responsible for ongoing process improvements.Other duties as assigned.REQUIRED QUALIFICATIONS:Knowledge of:Comprehensive understanding of facility management practices and systems, including construction administration and vendor managementEmergency management procedures and safety training requirementsBuilding Owners and Managers Association (BOMA) and Occupational Safety and Health Administration (OSHA) conceptsFinancial ManagementThorough knowledge of facility management technologies (IWMS, BAS, Security Database, etc.)Ability to:Develop and implement operational processes to align with corporate goalsManage multiple priorities simultaneously, including high-profile projectsCalmly and effectively manage emergency situations by leading team and building occupantsEffectively negotiate and secure services from external partners/vendors/contractorsCreatively resolve complex facility issuesEffectively guide team members to understand complex proceduresManage multi-million dollar building operational budgetEffectively communicate in writing and orallyRespond appropriately and positively to customer issuesTravel periodically to various off-site locationsEducation and/or Exp rience:Bachelor's degree in Facility Management, Construction Management or related fieldMinimum of seven years' experience in Facility Management with progressive responsibilitiesMinimum of two - four years' experience leading a facilities teamEstablished skills in high-profile project managementExtensive experience in developing department processes and utilizing FM technologyPrevious experience in safety and emergency management; proven ability to respond appropriately in critical situationsAdditional Requirements:Must have a valid driver's license.PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)Facility Management Professional (FMP) designation or similar (CFM, CCM, FMA, etc.)Extensive exposure to various facility service providersDEI COMMITMENT:As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.BENEFITS:NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit InformationEqual Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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