Easter Seals Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Chief Administrative Office (CAO) Risk Management – Quality Assurance Supervisor

The CAO Risk Management QA Supervisor is primarily responsible for testing staff supervision, training of lower level and/or new team members to ensure BLQA program integrity and execution. The Supervisor will lead projects and quality assurance testing of RCSA/ECRA/EFCC controls based on the BLQA plan, and to ensure compliance with U.S. Bank Policies, procedures, and applicable federal, state laws and regulations, as assigned.

Responsibilities will include, but are not limited to the following:

• Lead design assessment of the RCSA/ECRA/EFCC controls to determine whether they adequately mitigate the related risk(s). Identify gaps in the control environment and informs BL process owners of the proposed solutions, as applicable.

• Design testing strategies, lead process inquiries, walkthroughs and procedure review to support development/design of QA testing workpapers.

• Directly supervise the performance of QA Analyst(s) work against program criteria. Review testing documentation to ensure quality and that conclusions reached are properly supported.

• Lead advanced QA tests, analyze evidence of control performance against internal program defined methodology, applicable policies and guidelines.

• Lead test result discussions with BL and Risk partners, including exceptions vetting, root cause assessment, exposure evaluation, recommendations and/or required remediation activities.

• Present process improvement proposals to reduce risk of control failure and/or drive process efficiency.

• Perform or lead validation reviews targeted to assess adequacy and sustainability of management corrective actions to address BLQA recommendations, resolve findings or issues identified in the previous testing.

• Other deliverables as assigned by management.

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Typically more than six years of applicable experience

Preferred Skills/Experience

- Advanced knowledge of audit/quality assurance/risk management methodology.

- Experience in leading audits, reviewing audit/QA control testing and issue validation documentation, supervising, coaching and providing guidance to less experienced team members.

- Experience in control testing planning, plan monitoring and testing results reporting.

- More than 3 years of experience supervising QA activities and testing projects.

- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

• Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls

• Thorough knowledge of Risk/Compliance/Audit competencies

• Strong analytical, process facilitation and project management skills

• Effective presentation, interpersonal, written and verbal communication skills

• Effective relationship building and negotiation skills

• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations

• Applicable professional certifications

NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.