Job Information
City Of Minneapolis-Human Resources HR Communications Coordinator in Minneapolis, Minnesota
Position Description The HR Communications Coordinator provides City of Minneapolis stakeholders the right information, right when they need it. This position develops and executes integrated communication strategies and tactics for both internal and external audiences to advance Human Resources and organizational goals and priorities. This includes administering specific multi-channel communications about policies, services, events, news and resources to ensure that City employees, the general public, stakeholders and other targeted audiences receive accurate, timely information about Human Resources projects and initiatives. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Collaborate with Human Resources leadership and staff, the Communications Department, IT Collaborations staff, and other key stakeholders to develop and implement strategic communications plans that meet their objectives and communicate effectively with their audiences. Research, write, edit and produce content for the City website, CityTalk intranet site, social media accounts, mass emails, newsletters, news releases, articles, fact sheets, brochures and other print and digital materials. Oversee internal and external communications channels, including Human Resources newsletters, the City's website and intranet, social media accounts, Newsbites (articles for City Council and other enterprise partners to share with their constituents), and others. Develop and maintain good relationships with key contacts within the Human Resources Department and City department collaborators. Lead communications projects from concept to production, including plan development, content generation, graphic design, and print and digital components. Set up quantitative and qualitative research tools (such as surveys, questionnaires and website analytics) to gather data to inform communications strategies. Monitor and measure the results to demonstrate the reach of communications and adjust tactics as needed. Assist with creating marketing and communications strategies to strengthen the City's brand, including the City's employment and employee resource group brands. Help plan and execute communications for large enterprise-wide and citywide events. Consult with Human Resources and enterprise leadership on communications strategies for sensitive topics. Work with partner City departments to coordinate and amplify communications efforts. Prioritize plain language, accessibility, the City writing style and culturally relevant communication to effectively connect with audiences across different levels of the enterprise and in various communities around the city. Create communications tools and resources to support departments and employee resource groups. Develop and conduct trainings for Human Resources employees in communications-related subjects. Serve as the Human Resources Department's Quality Owner for web content management, and provide day-to-day web content updates as requested by Human Resources staff. Working Conditions:Office Environment, hybrid work schedule Required Qualifications Minimum Education: Bachelor's Degree or equivalent in mass communications, marketing, journalism, public relations, English-professional writing, digital communications or a related field. Minimum Experience: Five years of related communications and web content development experience. Equivalency: An equivalent combination of education and highly related experience in a similar environment may be considered. Licenses/Certifications: None Preferred Qualifications: One or more years of experience implementing communications projects to reach racially and culturally diverse audiences. Prior experience working in a public Human Resources environment. Prior web experience placing and building content. Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation: This position is non-represented by a collective bargaining agreement. Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Planning and executing strategic communications plans. Consulting and working collaboratively on high-profile communications materials for a large organization or agency. Creating communications for different audiences and a variety of media, such as newspapers, radio and television, websites, mass emails and social media. Strong knowledge of writing and editing for publications using the Associated Press writing style. Researching complex topics and collaborating with or coaching subject matter experts. Demonstrated ability to effectively use applicable software to prepare and deliver essential communications (e.g., website management systems, graphics programs, Microsoft Office products, Canva, Photoshop, etc.). Knowledge of social media platforms and best practices to get maximum engagement and return on investment. Strong verbal and written communication skills across multiple platforms. Ability to present information and ideas accurately, effectively, and concisely to a broad range of diverse audiences. Excellent project management skills. Good research and analytical skills. Ability to quickly learn, digest and present information in an accessible manner so it resonates with intended audiences. Excellent interpersonal and team leadership skills, ability to work in a fast-paced, collaborative professional environment. Outstanding organizational skills and ability to manage multiple projects with competing deadlines. A high degree of professionalism with attention to quality, detail and a focus on customer service. Capacity to think broadly while continuing to pay attention to the details. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and... For full info follow application link. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.