Job Information
Clifton Larson Allen LLP Business Applications Analyst in Minneapolis, Minnesota
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other. Our Perks: Flexible PTO (designed to offer flexible time away for you!) Up to 12 weeks paid parental leave Paid Volunteer Time Off Mental health coverage Quarterly Wellness stipend Fertility benefits Complete list of benefits here CLA is looking to hire an Application Business Analyst to join our growing Digital - Data and Automation team. The position offers growth, flexibility and a collaborative work environment. How you'll create opportunities in this role: This role acts as a significant member of the business collaboration and mobile support team to provide consistent and high-quality IT customer service. They assist in planning, testing, and collaborating with other technology services teams on business technology projects, and also assist in resolving Level II incident tickets from the Service Desk. In this position you should have the following: Technical Support: Provides support for CLA's technologies and varied applications. Resolves 2nd level issues and requests from the Service Desk. Participates in an on-call rotation to provide 24-hour support to the Service Desk. Projects: Collaborates and executes CLA sponsored projects, such as acquisitions, annual hardware refresh, and site visits. Provides technical specialty in support of testing, requirements definition, and business solutions. Tests critical applications after updates have been applied to analyze for functional success and unforeseen errors. Occasional collaboration with other teams on projects as required. What you will need: Experience 2 years experience in customer service support required 2 years experience in an area of application support, Helpdesk, Desktop Management, Mobile device/application support or similar IT experience preferred Education Associate degree or technical college certificate required. Combination of relevant experience, education, and training may be accepted in lieu of degree. #LI-JH1 Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities. Click here to learn about your hiring rights. Wellness at CLA To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more. To view a complete list of benefits click here. CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law. EOE/AA Employer/Vets/Disability
