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Genesis10 is currently seeking a Business Analyst with our client in the financial industry located in Dallas, TX, Minneapolis, MN, Des Moines, IA, Charlotte, NC and Phoenix, AZ. This is a 12+ month contract position. Responsibilities: Consult on complex initiatives with broad impact and large-scale planning for Technology Business Systems Consulting Review and analyze complex multi-faceted, larger scale or longer-term Technology Business Systems Consulting challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel Support technology teams with the implementation of ServiceNow's Generative AI solution to support our Core Platform, ITSM, HR Service Delivery, and Employee Portal/Content teams Requirements: 2+ years of experience providing analysis and documenting requirements for the ServiceNow platform ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD) Experience with hands-on implementation of any ServiceNow native AI capabilities Direct experience handling implementations of AI within ServiceNow Proven experience of defining and capturing measurable outcomes (metrics of value) Pay Range: $52-$62 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran