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Genesis10 Associate Project Manager in Minneapolis, Minnesota

Genesis10 is currently looking for a Junior Project Manager/Tehnical Coordinator that is familiar with IVR/Telelphony or a 12 month contract. Must be able to go on site 3 days a week in Minneapolis MN. Job Description: The purpose of this position is to actively drive the implementation of project deliverables defined in a project charter while ensuring the budget, scope, schedule, risk and quality meet specific success criteria. Identifying project resource requirements and working with Steering Committee/Project Sponsor/Project Management Office/Project Management Competency Center to ensure adequately skilled resources are available to deliver on project commitments. Working with technical resources to ensure we are delivering on the project plan. Escalating to leadership risks and issues with potential significant impact. Working effectively with business partners, vendors, technology, and project management staff to ensure agreement/adoption of project objectives/deliverables. Assisting with transitioning project into daily business operations at the end of the project. Role will assist in coordination of a Telephone system for new and excisiting clients. Also will do some training. Key Responsibilities: Competency in adapting to changing environment and ambiguous situations - Attention to detail and ability to drive results Ability to act independently with little direction Desire to satisfy requirements from multiple customers/stakeholders The ability to quickly sift through concepts and drill down into actionable steps Objective decision making ability, strong analytical, and problem solving skills The ability to adjust quickly to changing situations and the ability to drive results through ambiguous environments or unexpected obstacles. Contribute to the overall success of the AFG Phone Services offering by providing superior customer service experience and support during onboarding process Collect and document business and technical requirements to set-up voice services for the AFG office Serve as a first point of contact for customers that are onboarding to the AFG Voice Services and if necessary an escalation point for customer service issues and work with internal team members to root cause and provide solutions Identify and drive opportunities to improve overall end-to-end service experience (onboarding, training, support) Required Basic Qualifications: BA and/or BS in Business, Finance, or related field or equivalent work experience. Compensation: Hourly W2 pay rate $38-$42 We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges. If you have the described qualifications and are interested in this exciting opportunity, apply today! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opp rtunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran

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