Job Information
University of Wisconsin-Milwaukee OUTREACH PROGRAM ASSOCIATE DIRECTOR (INST) in Milwaukee, Wisconsin
OUTREACH PROGRAM ASSOCIATE DIRECTOR (INST) Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
All applicants are required to apply online at the UWM Career Opportunities website. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. Applicants must submit: 1) a cover letter 2) resume, and 3) the names and contact information for three professional references. Your cover letter and resume must address your qualifications, experience, and knowledge as it specifically relates to the minimum and preferred qualifications of the position as well as why you are interested in applying for this position.
In instances where the Search and Screen Committee is unable to ascertain from the candidates’ application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications.
Position Information
Posting Details
Official Job Title OUTREACH PROGRAM ASSOCIATE DIRECTOR (INST)
Working Title: Director, Small Business Development Center
Position Number 02280604
Division School of Continuing Education
Department B905100 BUSINESS OUTREACH
Position Type Non-Teaching Academic Staff
Appointment Type Fixed Renewable
Pay Basis Annual
Salary Grade 25
FLSA Status Exempt
Percent 100
Posting Type Staff
UWM Description
The University of Wisconsin-Milwaukee ( UWM ) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/community-empowerment-institutional-inclusivity/about/
School/College/Division Description
The School of Continuing Education is the largest provider of professional development in Southeastern Wisconsin providing year-round lifelong learning through varied venues – in our state-of-the-art classrooms in downtown Milwaukee, onsite at business locations, online and other unique locations.
Job Summary
Under general supervision and reporting to the Provost’s Deputy for Continuing Education, the Outreach Program Associate Director for the Small Business Development Center ( SBDC ) provides overall leadership, planning, administrative coordination and evaluation of the SBDC in addition to advising both startup and existing small businesses within the three county (Milwaukee/Washington/Ozaukee) region. Additionally, the Associate Director implements a plan of action for small business activities, conferences and educational opportunities that can bridge UWM and SCE resources with the business community throughout Southeast Wisconsin.
DUTIES AND RESPONSIBILITIES :
Conduct face-to-face and remote business consulting to individuals and businesses within the region. Ensure follow-up after each consulting session or educational offering to facilitate problem solving and expanding opportunities associated with their business needs.
Provide resources for startup, financing, business planning and marketing to clients.
Use SBDC best practices when working with clients to ensure quality service.
Maintain a regional network of service providers and expert trainers to enhance outcomes for clients.
Provide University resources with the goal of strengthening Southeastern Wisconsin small businesses.
Recruit and train ad hoc consultants and staff. Assign client cases to staff. Process paperwork and counseling notes.
Enter client data and track impact data.
Manage data lists for impact. Share success stories.
Work to meet metrics set by the SBA directed by WI- SBDC to maintain funding.
Provide administrative/operational leadership for SBDC that includes program and service planning, development, and implementation by working with the Outreach Program Managers, SBDC counseling staff, and SBDC support staff.
Collaborate with UWM Sponsored Programs and Accounting to develop and manage the SBDC budget and required supporting documents for submission to SBA . This includes grant management, projecting expenses for ad hoc counselors and staff, SBDC reference/resource materials, professional development, special promotions, and managing program revenue.
Ensure all documentation and policies are compliant with UWM and SBA requirements.
Supervise SBDC staff and ad hoc business counselors (i.e. independent contractors). Complete all paperwork associated with supervision, oversee training, create and distribute assignments, schedule, approve timesheets, and conduct annual performance and supplementary reviews.
Serve as the primary contact to the media relative to UWM SBDC activities.
Develop and implement SBDC marketing strategies including: stakeholder communications, reports, slide presentations, newsletters, website, and brochures.
Serve as primary liaison with the SBDC State Administrative Office.
Prepare and submit in a timely manner all administrative reports required by SBDC Administrative Unit and UW Extended Campus. Respond to inquiries regarding activity, strategic planning and analysis, initiatives, and marketing.
Attend and participate in SBDC meetings and monthly network meetings.
Lead and supervise SBDC Student Staff/Interns.
Coach consulting staff and provide recognition for quality client work.
Work with consulting staff to problem solve for clients.
Monitor consulting client work and recordkeeping to ensure it is meeting WI SBDC standards.
Create a positive and supportive environment to facilitate productive and engaged staff.
Regularly network with internal and external stakeholders to promote the SBDC .
Work with local city and county economic and community development organizations including, but not limited to, local Chambers of Commerce, the Wisconsin Women’s Business Initiative Corp ( WWBIC ), the Wisconsin Business Development ( WBD ), and the Wisconsin Procurement Institute ( WPI ) to leverage resources and create an integrated array of programs and services for business owners and professionals.
Develop relationships with local small business lenders at banks and credit unions to encourage client referrals for assisting with business plans or financial projections as a step towards securing funding.
Representing UWM and SCE SBDC , make public presentations upon request on topics related to small business, SBDC programs/services, and UW entrepreneurship activities.
Attend events within the region to promote services offered by SBDC .
Participate in key economic development and community organizations, serving on committees and teams when appropriate.
This position requires considerable contact with people outside of the University, including business owners, managers and professionals, elected officials, economic development organization leaders and staff, media, and the general public. The ability to travel and perform this function is required.
Hybrid work options may be available with specifics regarding work location requirements discussed during the interview process.
Minimum Qualifications
Bachelor’s degree in Business Management, Accounting, Finance, or Related Field
Six years of progressively responsible professional experience related to business and/or economic development.
Experience must include financial management including developing and managing budgets, grant(s) management, program revenue accounting, and related fund accounting.
Supervisory experience and evidence of commitment to cultural diversity, values, and practices.
Experience with building and maintain relationships with outside individuals and groups, including business owners, managers and professionals, elected officials, economic development organization leaders and staff, media, and the general public.
Proficient in Microsoft Office software and/or other business development software.
Demonstrated high level communication skills
Preferred Qualifications
Master’s degree
Experience as a business manager or owner
Experience working in consulting/marketing and with financial statements
Strong financial background that includes experience with small business financing and local financing options
Knowledge of adult education and consulting techniques and experience
Knowledge of and familiarity with small business assistance programs
Experience working in a multicultural and/or higher education environment
Demonstrated problem solving skills
Target Salary Range $80,000 to $90,000
Benefits and Total Rewards
As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package (https://uwm.edu/hr/benefits/leave/) including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life (https://uwm.edu/hr/benefits-to-benefit-you-and-your-life/)
Application Instructions
All applicants are required to apply online at the UWM Career Opportunities website. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. Applicants must submit: 1) a cover letter 2) resume, and 3) the names and contact information for three professional references. Your cover letter and resume must address your qualifications, experience, and knowledge as it specifically relates to the minimum and preferred qualifications of the position as well as why you are interested in applying for this position.
In instances where the Search and Screen Committee is unable to ascertain from the candidates’ application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications.
Application Deadline 12/29/2024
Continuous (Open Until Filled?) No
If Continuous, Initial Review Date
Position Contact Name Angela Broderick
Contact Phone (414) 229-3379
Contact Email wickhama@uwm.edu
Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.
Legal Notices
AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
Reasonable Accommodations
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Job Categories Academic/Faculty Affairs, Accounting/Finance, Advertising/Marketing, Alumni Affairs/Development, Communication/Public Relations, Dean/Director/Executive, Diversity/Inclusion, Event Planning/Program Coordination, Extension, Outreach, and Public Engagement, External Relations, Food/Retail Services, Grants Management, Human Resources, Information Technology, Management/Supervisory, Media, Office, Administrative, and Clerical Support, Project Management, Purchasing/Procurement, Student Services, Web Design/Application Development
Applicant Documents
Required Documents
Cover Letter
References
Resume
Optional Documents
