Job Information
HATCH STAFFING SERVICES INC IT in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Answer user inquiries regarding computer software or hardware operation to resolve problems. Oversee the daily performance of computer systems. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Develop training materials and procedures, or train users in the proper use of hardware or software. Refer major hardware or software problems or defective products to vendors or technicians for service. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Prepare evaluations of software or hardware, and recommend improvements or upgrades. Confer with staff, users, and management to establish requirements for new systems or modifications. Modify and customize commercial programs for internal needs. Inspect equipment and read order sheets to prepare for delivery to users. Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis. Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Requirements: - 1-5 years of experience in IT or a bachelor\'s degree with a strong interest in IT support - Solid knowledge of current operating systems like Windows and Office 365, alongside familiarity with emerging technologies - Experience in setting up, troubleshooting, and maintaining workstations - Exceptional problem-solving skills with a determination to find solutions through research and innovation - Proactive ownership of challenges, driving improvements as the company grows - Strong communication skills to collaborate across all departments and support non-technical users effectively - Hands-on mentality, ready to identify and resolve issues promptly - Willingness to occasionally work beyond regular hours to ensure timely problem resolution ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: nicholas@hatchstaff.com This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.
