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Centers for Independence IRIS Regional Supervisor in Milwaukee, Wisconsin

IRIS Regional Supervisor

Job Details

Job Location

MCFI Main Campus - Milwaukee, WI

Position Type

Full Time

Education Level

Bachelor's Degree

Travel Percentage

Up to 25%

Job Shift

1st Shift

Description

Job Purpose:

This professional, salaried position is responsible for providing ongoing supervision and oversight to IRIS Consultants (ICs) working for the IRIS program. The role of the IRIS Regional Supervisor is to provide effective leadership and training to ICs, meet quality measures established by the Department of Health Services (DHS), and carry out the job duties and responsibilities of ICs when needed. The Regional Supervisor assists ICs in honoring self-direction while maintaining the integrity, efficiency, and cost-effectiveness of the IRIS Program.

Essential Job Functions:

(Reasonable Accommodations may be made to enable individuals with disabilities to perform these essential functions.)

  1. Assures accurate and prompt documentation of assessments, ISSPs (Individual Services and Support Plans), Long Term Care Functional Screens, and direct contacts with IRIS participants according to requirements established by DHS.

  2. Reviews on-going quality initiatives and monitors the health and safety of participants.

  3. Holds regular team meetings with all ICs to monitor IC performance, evaluate on-going health and safety needs of participants and disseminate information.

  4. Works effectively with DHS, Income Maintenance (IM) and ICs to ensure all participants maintain financial eligibility for Medicaid and the IRIS program.

  5. Provides crisis intervention and is available for emergency contact after business hours.

  6. Assures timely reporting of critical incidents, fraud, and abuse situations to DHS.

  7. Attends DHS and CFI trainings, statewide conferences, vendor fairs, and community events when needed.

  8. Providing IRIS Consultant services to participants in the IRIS program in the absence of consultants when needed.

  9. Must have personal vehicle to travel throughout the state to cover cases for IRIS Consultants and to attend and host meetings as required by CFI and DHS.

Supervisory Responsibilities:

Performs human resources responsibilities for employees which includes onboarding, training, coaching on performance, completes performance reviews and overall employee morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions and terminations. Reviews and approves the accurate report of time.

Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.

Responsible for ensuring that personal actions, and actions of employees supervised, comply with the policies, regulations, and laws applicable to the program funders, contracts, and CFI business.

Qualifications

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted.)

Minimum Required Education : Bachelors degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field

Minimum Required Experience : Two years of work experience related to the delivery of social services to the target groups served.

Must have demonstrated supervisory and leadership experience.

Required License/Certification/Registration : Long-term Care Functional Screen certification and pass the bi-annual Continuing Skills Test (CST)

Issued By Governing Body: DHS

Travel outside of office : up to 25%

Required Valid Drivers License: Wisconsin Drivers License

Required Auto Insurance : In accordance with Agency rules

Knowledge Skills Abilities:

  1. Must have a comprehensive knowledge base of the long-term care programs available in Wisconsin.

  2. Ability to work independently with minimal supervision and use sound judgment in making independent decisions to effectively address needs and concerns.

  3. Ability to demonstrate flexibility and willingness to shift priorities in accordance with daily demands.

  4. Ability to effectively communicate thoughts, ideas, and information both orally and in writing.

  5. Strong interpersonal skills and ability to effectively interact with persons from a variety of different backgrounds and experiences in a professional and courteous manner.

  6. Skill and ability to seek solutions using appropriate methodologies. Problem solving ability to apply an appropriate combination of independent thinking, consultation with relevant staff and the collection of facts and data.

  7. Comprehensive knowledge of the range of needs of adults living in the community and the disability service providers in the region you serve.

  8. Ability to use a laptop computer, cell phone and other mobile equipment in order to work remotely and from a home-based office.

  9. Must be able to communicate with participants, providers, and staff in an effective manner via the telephone, in person, and electronically.

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements : Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Occasionally ascends/ descends stairs at various client residences to complete home visits. The person in this position needs to move about inside the participants residence and must be able to make observations of the participant and home environment during home visits. Must be able to detect smells to address participant health concerns and concerns related to the participants home environment.

Visual Acuity : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.

Working Conditions : None. The worker is not substantially exposed to adverse environmental conditions.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time.

CFI is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment

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