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JOB REQUIREMENTS: Care Coordinator II BCforward is currently seeking a highly motivated Care Coordinator II for an opportunity Remote !! Position Title: Care Coordinator II Location: Remote Anticipated Start Date: 3/10/2025 Expected Duration: 7+ Months of contract with possible extension shift Time : M-F 8a-5p CST Pay Range: \$18.00 - \$22.00/hr. Job Title: Care Coordinator II Job Summary: The Care Management Support Specialist plays a crucial role in assisting care management activities and ensuring services are delivered efficiently to members. This position involves direct interaction with members via phone or home visits to provide education, discuss care plans, and coordinate necessary services with healthcare providers and community partners. The goal is to promote continuity of care and member satisfaction while adhering to regulatory guidelines and organizational policies. Responsibilities: * Conduct outreach to members via phone or home visits to engage, discuss care/service plans, provide resources, and address concerns. * Coordinate care activities based on individualized care/service plans, working with healthcare providers, community partners, and caregivers to ensure appropriate modifications as needed. * Serve as a support contact for member and provider inquiries regarding care plans and services. * Communicate with care managers, practitioners, and other stakeholders to facilitate member services and ensure continuity of care. * Perform service assessments/screenings for members and document care needs when necessary. * Maintain accurate and up-to-date member records in compliance with state and regulatory requirements, ensuring distribution to providers as required. * Follow standards of practice and policies compliant with contractual requirements and regulatory guidelines. * Identify member needs and make referrals to Care Managers, community-based organizations, or Disease Management programs. * Educate members on available benefits and resources. * Perform other assigned duties as required. * Comply with all organizational policies and standards. Qualifications: * Education: High School diploma or GED required. * Experience: 1 - 2 years of related experience in healthcare, social work, or a similar field. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward\'s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about ho To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjk3MTA3Ljg3NzBAYmNmb3J3YXJkY29tcC5h GxpdHJhay5jb20 ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjk3MTA3Ljg3NzBAYmNmb3J3YXJkY29tcC5hcGxpdHJhay5jb20