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NORTHWESTERN MUTUAL LIFE INSURANCE Business Process Consultant in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Summary As a Business Process Consultant, you\'ll be called upon to think strategically. You\'ll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on addressing business processes and the underlying systems that support those processes, you will identify options, work to gain consensus on approach, develop requirements and related business rules, and work closely with business unit and technology subject matter experts to implement solutions for solving complex business challenges. Confident, persuasive, and persistent, you will negotiate and communicate with business clients, vendors, and field-based employees to ensure expectations are managed and critical objectives are addressed. Upon solution implementation, you will drive organizational change management activities to promote adoption of the change and minimize impact to people and processes. Primary Duties and Responsibilities Accountable for identifying, understanding and documenting the current state, opportunities for improvement and future state business processes in order to meet business objectives. Includes problem definition, cost benefit analysis and options analysis. Scope of efforts may cross departments and/or business functions. Accountable for eliciting, analyzing, representing and validating complex business needs to create requirements in order to achieve business objectives. Identifies options and negotiates to achieve consensus in order to meet enterprise business needs. Accountable to provide consultation for the most complex issues. Coordinates the resolution of multiple issues and/or solution work-arounds in order to keep the operation functioning or respond to service requests. Negotiates and communicates with business clients, vendors, field and leadership to develop strong relationships to ensure objectives are addressed and expectations are managed. Accountable for planning, prioritizing and coordinating future efforts in order to meet business objectives. Efforts may include support, enhancements and small or large projects. Accountable for identifying and managing client acceptance testing, training and communication needs in order to ensure successful implementations. Accountable for managing organizational change management activities in order to promote adoption of the change and minimize impacts to people and processes. Accountable for leading, coaching and mentoring other staff members in order to ensure quality deliverables. Accountable for providing information and analysis for the business including ad-hoc reporting and measures and metrics in order to support the business decision making... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4F0D53464D414038 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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