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Kuehne+Nagel Quality Specialist in Milan, Italy

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Quality Specialist to join us in our Milan office.

Your Role

As a member of National QSHE staff, he/she will be in charge in supporting Freight Forwarding Business units for the implementation of ISO 9001:2015 standards and Vertical Requirements. In particular, the resource supports the implementation of ISO 9001, monitors results after compliance audits/claims and oversees quality risk management activities.

Your Responsibilities

  • Define and support the implementation of ISO 9001 quality processes compliance with guidelines, rules and standards

  • Ensure Quality Management System complies with ISO 9001 standards and customer requirements, supporting BUs to facilitate Kuehne+Nagel SolutionChains

  • Coordinate and accompany internal & external Audits (customers, certification bodies, authorities, Kuehne+Nagel Chain, etc.)

  • Handle corrective and preventive actions on process improvement tools (CAPA/TIP) to ensure their responsiveness to complaints and deviations, tracking and reporting issues if needed

  • Contribute to continuous improvement and maintenance of the quality management system and related processes within assigned BU/FU, monitoring the performance based on defined QSHE corporate guidelines, customer requirements and standards

  • Issue National Quality procedures, implementing and conducting the annual training plan related to quality and vertical for the respective sites in cooperation with the National QSHE team

Your Skills and Experiences

  • In orderto cover the role, a strong knowledge of the ISO 9001:2015 is required

  • Knowledgeof EN9100 and provenance from the Freight Forwarding sector is considered aplus

  • Minimum2-5 years experience in Quality Management roles

  • Goodlevel of English (written and spoken) and native Italian

Good Reasons to Join

Since 1890, Kuehne+Nagel is committed to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. With over 80,000 employees at almost 1,300 locations in over 100 countries, we are one of the world's leading logistics companies. The Italian branch is active since almost 60 years and counts 32 locations with 1,750 team members partnering with more than 3000 clients. Passion and willingness to be part of a diverse, multicultural, and dynamic team are a must to us! We take care about our people. We commit to create a work environment where everyone is welcome and diversity, equity and inclusion are prioritized. Where the full potential of each employee is realized without exception. Where those who look, live, love, communicate, think, and lead differently are sought, appreciated, and valued. Together, we go above and beyond to deliver excellence and innovation to our colleagues, our customers, and the communities we belong. Your plus shapes our future.

WHAT WE OFFER Our benefits are centered around you and your family, our offer is constantly improving: • Accidental coverage (at & outside work) • Extra Medical insurance • 5 extra days of paternity leave • Remote working enhancement for new parents • 1 day off for volunteering activities • Free Tax return support (730) • Free social welfare consulting (e.g. INPS, disability, pension) 1000+ discount on products and services • Special discount on travels with Interline Turismo • Full access to Fitprime for you and your friends: access to +3000 Gyms, pools and sport centers • Online workout (e.g. yoga, mindfulness, cardio) + nutritionist • Speexx, your digital coaching platform for language training, for you and someone of your choice • Lots of engagement activities to keep you inspired!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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