Job Information
Alpin Haus RV Parts Manager in Middletown, New York
RV Parts Manager
Middletown, NY
Full Time
Experienced
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"EVERYONE IS FAMILY IN OUR HAUS"
The Parts Manager oversees the operation of an RV Parts and Accessory retail store, including shipping, receiving, and the activities of the parts sales counter.
Salary: $45,000-$65,000 annually
Job Duties:
Monitor the general financial status of the department daily to ensure staffing, customer payments, and overall business meets budgeting goals; make adjustments where needed
Generate business through creative advertising channels; work with the Marketing department on development of media and related materials
Resolve customer issues promptly and follow up to ensure excellent service and satisfaction
Gain knowledge of various Inventory units and functionality of accessories to efficiently assist customers and answer questions
Monitor inventory levels and make adjustments to incoming orders as necessary
Walk retail floor daily to ensure shelves are stocked, items are tagged and priced correctly, and that merchandise presentation is appropriately targeted and appealing
Balance staffing and budgeting to meet company goals
Provide support to team members in researching hard-to-find products and non-routine customer and technician requests
Build Relationships with manufactures and suppliers to enhance the buying process and to negotiate prices on large scale purchases
Work with Sales and Service Management to improve communication across departments and strengthen the customer experience.
Supervisory Responsibilities
This position supervises the Camping Advisors and the Parts & Receiving Specialist (where applicable). Responsibilities include making hiring recommendations; instructing and training in work methods; planning, scheduling and assigning work; checking and approving work; evaluating performance; and recommending disciplinary actions regarding unsatisfactory employees.
Qualifications
High school diploma
1 year experience working in a parts department or related retail environment
1 year experience in a supervisory role
Previous experience with automated inventory system helpful
Competencies
Good verbal communication skills, and a friendly, professional demeanor to react positively to a wide range of customer interactions
Good math, computer and data entry skills
Ability to adjust to changing priorities through efficient and productive planning, organizing, scheduling, and budgeting
Ability to work in a collaborative team, in a fast-paced environment
