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Job Description :

Title: Digital & Technology Business Analyst – Logistics

Reporting lines: Senior Business Analyst Logistics

Context

Diageo Digital & Technology (D&T)’s ambition is to deliver more (faster time to market, effectiveness of solutions, increased capacity) with the same costs and upgraded capabilities

Transformed Supply Chain is one of our key strategic imperatives towards achieving our vision and to drive competitive advantage for Diageo. The focus is to provide excellent satisfaction to our customers and consumers through the supply of our brands, everyday, every case, everywhere –at optimum cost and exceptional brand quality, driven by process automation, data and analytic insight.

Our ambition is to be the digital leader in our industry and the D&T Business Analysts play a crucial role in making this a reality in partnership with our key stakeholders from business teams.

The purpose of this role is to act as a liaison among stakeholders working with them to deliver digital & technology solutions that enable the organization to achieve its goals.

About you:

The D&T Business Analyst – Logistics will be a key contributor to the delivery of digital transformation projects primarily within the Supply function with a focus on projects within the Americas region. This role will be accountable for partnering with the Supply teams in the NAM and LATAM regions in delivering projects aligned with their priorities.

Key Responsibilities

• Liaise and communicate with Supply key users, senior stakeholders and D&T regional teams on initiatives prioritised within the D&T and business funded portfolio and recommend solutions enabling the organisation to achieve its goal.

• Understand business problems and opportunities in the context of the Customer Service & Logistics products and solutions used to manage and transform operations.

• Elicits, analyses and validates requirements for changes to business process and policies, and translates them into well-defined product requirements including test scenarios.

• Supports the product functional design process based on knowledge of the users and technology in partnership with D&T Technical resources and Business leads.

• Solution Development:

• Define Business Requirements & Gaps​ to defined solution standards.

• Design Process, Data and Technology​ to fulfil requirements working with business users, solution vendors, consultants and SMEs.

• Design Information & application security ​

• Solution Readiness:​

• Build Knowledge & Competency​ among user population

• Build the Solution ​

• Test the Solution ​

• Deploy the Solution ​

• Stabilize Operations​

• Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, 3rd-party vendors and consultants, and user enablement.

• Ensures our technology investments and products are well integrated across the Supply Value Stream to create efficiency, enable growth and lower support costs.

Qualifications and Experience Required

• A Bachelor’s degree from a recognized university or equivalent industry experience.

• 3 to 5 years of responsibilities in a business analyst role with significant solution delivery experience.

• It is a requirement to have extensive knowledge and experience of working with SAP ERP processes and data, primarily in the area of Sales & Distribution, including the capability to document and review functional designs. An SAP certification would be highly beneficial.

• Excellent communication skills demonstrated through high quality documentation of requirements, use cases, solution design, testing scenarios and testing outcomes.

• Experience in driving process improvement through LEAN Six Sigma or other methodologies.

• Demonstrated ability to build and maintain good business relationships.

• Demonstrated ability to effectively engage and lead cross-functional teams.

• Training or knowledge of supported business domain areas.

Flexible Working options / Travel requirements

It is our goal to reach greater flexibility of resources, which we recognize, may require a greater level of mobility and travel from some of our teams. For this role we anticipate the percentage of travel to be maximum 40%. Pattern of travel will be dependent on the needs of individual initiatives.

Diageo reserves its rights, after consultation, to amend this role profile.

Worker Type :

Regular

Primary Location:

Mexico City

Additional Locations :

Job Posting Start Date :

2025-02-14

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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