Job Information
Warner Bros. Discovery Analyst, IT Business (HR Systems) in Mexico City, Mexico
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
This role sits in Information Technology and plays the role of internal consultant to our HR & Payroll stakeholders. This position will work to recommend approach, design, and implement integrations to send people data to/from Workday. Responsible for documenting the functional design of integrations assist in troubleshooting issues and analyzing data. This person will need to maintain a high level of customer service while balancing associated needs in a fast paced and changing work environment.
Your Role Accountabilities:
Document the workflow required to meet deliverables and maintain integration requirements documentation.
Facilitate meetings with end users to understand business requirements and enhancement requests.
Collect, manage, and synthesize requirements from key stakeholders.
Provide work estimates to managers and project managers as requested based on requirements gathered.
Translate business requirements and uses cases to develop and deliver functional/technical specifications, requirements documents, detailed use cases for new/changed features or functionality.
Create/review test plans with the team and define the QA tasks for project plans, provide task time estimates and prepare a QA Test Strategy document.
Develop the final test execution report, using existing template(s) and communicate to the project team.
Provides post-implementation support.
Troubleshoot, diagnose, and accurately document problems and their probable causes. Identify root/cause, test, and implement solutions.
Serve in a liaison role between application vendors, internal IT groups, and end users.
Ensure adherence to defined standards.
Basic Qualifications:
Bachelor's degree (Computer science preferably)
4+ years of experience in similar roles.
Strong understanding or aptitude to understand HR Systems and integrations.
Experience and understanding of complex logic used in integrations.
Experience with International payroll and benefits.
Proficient in Excel for data analysis.
Understanding in capturing employee data and knowledge with employee lifecycle from recruiting to termination as it relates to integration to other systems.
Advanced level of English.
Workday experience
Knowledge:
Ability to consult with users/SMEs to define, gather and document functional business requirements.
Ability to effectively present information and respond to questions from managers and/or employees.
Ability to read, analyze, and interpret technical procedures or government regulations specifically around payroll and benefits.
Exceptional follow-through and attention to detail.
Excellent time management and organization skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
Exceptional customer service focus with a strong bias for action.
Strong problem-solving capabilities and ability to drive action.
Strong ability to work with their customers and prioritize issues based on need and urgency.
High data analysis capability and ability to use data to solve problems.
Experience in HR Systems Technology/Integrations and software development lifecycle (SDLC).
Experience using Jira or other issue tracking tool.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page (https://careers.wbd.com/global/en/accessibility) for instructions to submit your request.
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