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City of Menominee Lead Billing Clerk in Menominee, Michigan

SUMMARY

Responsible for the collection of utility bills, taxes, and other fees due the city. Receives monies collected by other departments. Reconciles daily deposits of all monies received with local financial institutions and prepares reconciliation and supporting records. Perform all utility billing tasks. Perform customer service duties. Perform related work as required.

SUPERVISION RECEIVED

Work is performed under the general direction of the City Clerk/Treasurer. Work is performed with independence according to established procedures and techniques.

SUPERVISION EXERCISED

Direct supervision is exercised over assistant billing clerk and persons collecting monies in the City Clerk/Treasurer's Office.

RESPONSIBILITIES AND ESSENTIAL DUTIES AND FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential duties: (These examples do not include all of the duties which the employee may be expected to perform.)

  1. Collects tax monies, issues receipts for and records receipts in the City's tax records. Provides requested reports and supporting documentation to the City Clerk/Treasurer.
  2. Preparation of the current years tax database, updating mortgage company's requests, tax billing formats, and the mailing of tax statements.
  3. Preparation of quarterly utility bills, including review and finalizing consumption report data, billing register data, and mailing of quarterly water bills.
  4. Deposits tax monies collected into appropriate county, school, or city bank accounts.
  5. Performs and assist the annual disbursement of county taxes collected to the County Treasurer. Provide tax database back-ups to the County Treasurer and any reports requested.
  6. Collects and receipts monies for all fines, penalties and forfeitures owed the City.
  7. Collects and receipts monies for and makes deposits for water and sewer billings and other utility accounts.
  8. Performs daily reconciliation of all monies collected in the City Clerk/Treasurer's office.
  9. Gives public general information over the counter and by the telephone regarding tax and water/sewer bills. Serves as public relations person in the specific office.
  10. Handles all utility billing, customer inquiries in person and over the phone. Performs counter and drive-up duties to provide information.
  11. Produces mid cycle and final bills upon request from landlords, realtors, and title companies. Also prepares delinquent shut off notices, reports and mailings.
  12. Schedule appointments for the Water Plant Distribution Representative. Prepare and complete the correlating work orders for each appointment. Provides reports, data, and supporting documentation as requested from the water department staff. 
  13. Performs related work as required by the City Clerk/Treasurer.

ESSENTIAL FUNCTIONS, QUALIFICATIONS AND KNOWLEDGES, SKILLS AND ABILITIES (KSA'S) FOR EMPLOYMENT

All the following functions, qualifications,

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