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JOB REQUIREMENTS: A position at FTI can be the answer to your future career. In this role, you\'ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program. The BT Asset Administrator I performs various asset administration duties related to the FTI\'s IT hardware, software, and service contracts. Administers ServiceNow for tracking IT asset life cycles, manages inventory, and maintains information on software licenses and service level agreements. They ensure compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. The BT Asset Administrator I\'s work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. MINIMUM REQUIREMENTS Education: Bachelor or Associate degree in Business or Technology preferred Experience: * 3 years or more in a service or support role * Knowledge of ServiceNow a plus * Experience with creating dashboards and reporting systems or Any appropriate combination of education and experience as determined by management. Travel: 15% Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Ability to work a flexible schedule is necessary. KEY RESPONSIBILITIES Work Complexity: * Works with BT team members throughout the asset life cycle to ensure proper inventory, licensing, allocation, utilization, compliance, and retirement of assets. * Owners the ServiceNow asset management system operating efficiency through analysis, review, and enhancement recommendations. * Identifies, analyzes, and recommends alternative solutions to meet business priorities or streamline processes successfully. * Manages hardware and software contracts from initiation to termination. * Generates and distributes various reports, including compliance reports on current assets and CIs and their status; also performs trend analyses. * Provides information and support for the development of IT budgets and forecasts. * Maintains records of all contracts and recurring costs and verify monthly against actuals. * Manages requests for IT assets in ServiceNow. Customer Service: * Communicates with internal and external stakeholders in an open and timely manner, providing all needed information and support. * Develops and maintains good working relationships with vendors. * Utilizes strong problem-solving skills and provides solutions. * Performs other related duties as required and assigned. * Actively participates in Faith\'s hiring referral and mentoring program, as appropriate. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee\'s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. SURGE your career forward! Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc4Nzg5Ljg3NzBAZmFpdGh0ZWNoY29tcC5hcGxpdHJhay5jb20 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.