Job Information
Dorman Senior National Account Manager in Memphis, Tennessee
Senior National Account Manager
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Date: Dec 7, 2024
Location: Memphis, TN, US, 37501 Birmingham, AL, US, 35005 Nashville, TN, US, 37201 US
Company: Dorman Products
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
The Senior National Account Manager (NAM) is the primary sales contact for all assigned categories with our largest, most complex account. The Senior NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman corporate to ensure the account receives best in class customer service. This position is a sales leadership role that will have exposure to the highest-level executives at the customer and Dorman's internal organization. This position is located in Memphis, TN and will require onsite presence.
Primary Duties
Drive sales, profitability and awareness of Dorman Products with the assigned, high volume, complex account, in support of business plan achievement.
In an effort to increase sales, work closely with product management to optimize inventory/deployment and manage product lifecycles within existing categories and gain new/competitive share in non-supported categories.
Lead sales strategy and builds strong cross functional relationships with account and has a highly sophisticated understanding of customer needs and go to market strategy.
Partner with the key account to create and deliver upon joint business plans, implement promotional strategies and lead regular line reviews.
In order to increase sales, drive data analysis, reporting and forecasting activities and be well versed in fact-based sales techniques.
Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events.
Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
Other duties as assigned
Qualifications
Potential to grow within Dorman in a short time frame (within 12 months)
Ability to thrive in an open ended & entrepreneurial environment
Ability to change approach based on customer’s profile
Expertise in Microsoft Office Suite and data analysis
Self-starter that thrives in a remote office
Fact-based competitive selling experience
Ability to travel 20%+ of the time
Physical Requirement: Capability to lift 20 pounds.
Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.
Education / Experience
Bachelor's degree in business, automotive technology or a related field required, Master of Business Administration preferred
10+ years of applicable experience
3+ years of demonstrated leadership experience obtained through direct people management or indirect management of people through cross functional teams / projects
Role model and leader in planning and executing successful sales strategies for Dorman’s largest and most complex account
Experience leading a large & complex retail account
Educated in financial analysis capabilities, P&L responsibilities and monitoring the performance of publicly traded companies
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com
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