Easter Seals Jobs

Description

Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC.

No Visa sponsorship or transfers are available for this position

Summary:

The Senior Manager, Internet Software Engineering reports directly to the Senior Director, Digital Engineering at First Horizon. The position is responsible for the ongoing creation, modification and implementation of a modern and robust internet interface for the retail bank. that delivers internet systems to support the company’s business strategy and replace the current legacy retail interface. This role will be responsible for leading a software engineering team to build and deliver the new strategic interface. The senior manager will need to be knowledgeable in industry technology trends and practices. Further, the Senior Manager should have experience building strong engineering teams to deliver modern, high-quality software that delivers and outstanding user experience and meets product requirements.

The Senior Manager, Internet Software Engineering will work closely with other Digital Engineering leads as well as middleware, security, and core systems leads to build a comprehensive set of Internet interface capabilities. The Senior Manager must work closely with the Architecture team to establish appropriate development toolsets and system utilities and libraries. They will also be accountable for establishing the internet software delivery process utilizing an agile methodology and containerized approach to development. All associated toolsets to design, build, manage, administer or operate the Internet interface software are also part of the engineering domain. Further, the digital software engineering team should work closely with the architects, cloud services engineers, and middleware team to engineer integrated platforms that are secure, robust, and perform well under load. The software team should also work closely with technology operations team to properly implement effective monitoring, logging, and alerting capabilities and ensure high availability.

Together with other Digital Engineering leads, the Senior Manager of Internet Software Engineering will be accountable for all internet interface system design. These systems must be well-architected and designed to ensure robust performance and future productivity and reuse.

The Senior Manager develops and enforces modern software engineering standards that enable exceptional functionality and performance/portability in a multi-cloud environment.

The Senior Manager will need to fully understand business needs as well as providing transparency to senior leadership while software is being developed and delivered. Further, the Senior Manager ensures high quality implementations that meet the rigorous First Horizon security, resiliency, recovery and availability requirements.

Given the scope of the role, the Senior Manager must be able to manage a broad and diverse team and establish clear vision and goals to attain top quartile engineering quality and results. In addition to being able to build a strong team, the Senior Manager must skillfully manage multiple suppliers providing a range of services to ensure proper value delivery to First Horizon, while also maintaining adequate long term control and efficiency. Occasional travel is expected for this role.

Competencies and Skills

The position requires excellent leadership skills and organizational competencies as well as strong understanding of their area of technology, industry practices and trends, and the capability to implement the appropriate technology solutions for First Horizon.

Foundational:

• Must be capable of independently managing and driving an engineering team to meet product and technology goals

• Must be capable of leading and engaging geographically and technically diverse teams

• Must be capable of effectively interfacing and engaging with a wide range of technical and business peers and teams

• Must be a good communicator and well-organized, should be comfortable presenting and conveying complex situations to business or senior management

• Superior analytical and problem-solving skills

• Able to effectively negotiate and achieve proper service delivery or problem resolution

• Must have excellent knowledge of current technology areas (internet software, development methods, virtualization/clouds, project management)

• Familiarity with financial industry services and their technologies: payments, compliance, accounts, onboarding, etc.

Specialty:

• Superior knowledge of software engineering designs, disciplines, and implementation approaches as well as appropriate toolsets

• Superior knowledge of program management disciplines and methodologies

• Knowledge of team building and practices

• Comprehensive knowledge of a internet interface software and design, as well as utilizing Cloud Services and CI/CD.

• Superior ability to build and develop engineering talent

• Excellent ability to manage software engineering teams, including budgets and multiple projects

• Understands and ensures full responsibility to adeptly address operational risks including resiliency, recovery, availability and security

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, Mathematics or Scientific field preferred. Strong experience and other relevant degree study areas (e.g. business or economics) will be considered. Advanced degree beneficial

• Technical software engineering certifications viewed favorably

• ITIL and/or Agile Certifications beneficial

• 3+ years of experience as a senior leader of complex, large infrastructure teams

• 7 years engineering experience, preferably at least five (5) years of experience in a complex, financial services corporate setting

• Experience leading on new build, cloud native software projects

• Experience working with diverse teams

About Us:

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights:

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us:

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)