Easter Seals Jobs

Description

Location : On site at location listed in job posting.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Position Overview:

The Research and Adjustments Associate is responsible for collecting on behalf of First Horizon Bank adjustments related to the processing of deposits and checks. Handles corrections to customer accounts for paper deposits & checks posting incorrectly (i.e. Missing Deposits, Encoding errors).

Ability to resolve complex exception items from Check Processing, Federal Reserve Banks, and Due from Banks, including but not limited to Re-reconcilement of batches, blocks and tracers.

We are seeking a dedicated, disciplined individual who excels in a team environment, who takes ownership and who is enthusiastic about a job well done.

Responsibilities:

• Research and resolve adjustments through the use of Image Retrieval System, ATF, V-Soft and exporter

• Make systematic searches and offsets through Adjustment Express as well as paper entries

• Issuance of collection letters, with telephone follow up with Federal Reserve Banks, other financial institutions, Corporations (both customer and non-customer) with good communications skills

• Retrieve and mail requests for past DDA statements

• Other Duties as assigned

• Ensure all cases are resolved in compliance with industry regulations and bank procedures using the departments case management system and financial controls

• Assist other department associates as needed by handling inquires, issues and discrepancies

Requirements:

• High School diploma required; degree preferred or equivalent experience/working

• Two years of check processing/check reconcilement or the equivalent work experience in research

• Knowledge of debits and credits

• Excellent oral and written communication skills

• 10-Key skills required

Hours:

• Monday - Friday

• 8:00 AM - 5:00 PM

About Us:

First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights:

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us:

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)