Job Information
Ferraro Foods of New York East, LLC Transportation Supervisor in MELVILLE, New York
Supervises the transportation operations for the regional location, including but not limited to routing, dispatching, and the training and development of new driver hires. The Transportation Supervisor must ensure all drivers adhere to D.O.T. regulations, state and federal laws, and OSHA requirements, as they pertain to transportation.DISPATCHPossess working knowledge of morning dispatch process for both Class A & Class B DriversAnswer phone calls from customers, customer service, drivers, and sales representatives regarding delivery times and any delivery issues.Act as an intermediary between Transportation and SalesHandle call-outs from drivers and/or driver helpers, provide alternate solutions for deliveries, and communicate absences and vacation requests with the Transportation Manager, Human Resources, and Payroll in a timely fashion. Troubleshoot routing and delivery issues and follow up with drivers throughout the day.Provide communications to drivers and helpersROUTINGAnalyze standard routes on an ongoing basis to determine more efficient routes and instruct routers to make any necessary changesReview driver feedback on routes to make any feasible changes to the order/sequence of current routes.Supervise and audit maintenance in RoadNetSupervise and audit the Routers abilities to ensure truck maximization during the routing process in terms of weight and cubeOTHER DUTIESCoach drivers and helpers, as needed, to improve performance and adherence to company policies.Counsel drivers and helpers when they do not adhere to all company policies (Attendance, Insubordination, etc) in the form of verbal and written disciplinary write-ups)Responsible for identifying and recommending changes in departmental policies and practices.Continuous contact with customers or vendors requiring the provision of services, explanations, decisions or the obtaining of routine approvals.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situationsReport driver accidents/incidents to the DOT Safety Manager and Human ResourcesReport injuries to the DOT Safety Manager and Human ResourcesMinimum Knowledge, Skills, and Abilities:Class A or B CDL License preferredGood written and verbal communication skills.Must be detail-oriented with good follow-up skills.Excellent organizational skills.Must be able to multi-task and handle a busy workload in order to meet strong deadlines.Possess strong interpersonal skills.Working knowledge of RoadNet preferredPreferred Knowledge, Skills, and Abilities:High School Diploma and/or equivalent work-related experience.Ability to adapt to changing priorities in a fast-paced environment.Ferraro Foods is an equal-opportunity employer.
