Job Information
Catholic Health Services Optime Manager in Melville, New York
Overview Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island. At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace! Job Details POSITION SUMMARY: The Manager, OpTesia is responsible for the OpTesia application team and related systems within the Digital & Technology Solutions (DTS) department at Catholic Health. This individual works closely with the Peri-Operative staff and DTS leadership in the development and implementation of digital and technology plans aligned with business strategies. The Manager, OpTesia oversees the implementation and support of Epic OpTesia and its supporting procedural systems, and manages the OpTesia team. DUTIES/RESPONSIBILITIES: ⦁ Participates in and leads projects in all aspects of OR systems implementation (planning, build, test, train, implement, production support). ⦁ Monitors trends in relevant commercially available OR systems and participates in the evaluation and validation of new technologies. ⦁ Implements selected systems to meet clinical needs to users. Plans for the replacement of existing systems when DTS criteria are not met or systems become obsolete. ⦁ Maintains and enhances DTS’ core OR systems leveraging existing investments to meet rapidly changing operating environments and critical management decision-making needs. ⦁ Manages OpTesia resources to ensure that support services are effectively delivered and strategic value-added initiatives are delivered on-time and within budget. ⦁ Maintains professional knowledge of current trends and developments in the digital technology and health care industries through related seminars, conferences, and independent study. ⦁ Recruits, orients, and manages staff required to meet strategic and operational objectives. Ensures that staff receives appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions ⦁ Creates a team oriented, professional work environment providing the requisite challenges to retain talented DTS professionals. ⦁ Uses various tools and applications to record workload and events, including Agile Methodology, Time Tracking and Service Desk ticket applications. ⦁ Demonstrates a commitment to customer service by providing responsive and effective support, developing solid working relationships with customers, and delivering high quality, value-added services that exceed customer expectations. In collaboration with Client Services, develop and maintain a mechanism to monitor customer satisfaction for all users. ⦁ Works closely with software vendors and other suppliers of information systems related products and services to implement solutions or solve business problems. ⦁ Monitors vendor compliance with contracts. ⦁ Participates in the planning for clinical systems capital and operating budgets and resource allocation. ⦁ Plays an active role in the DTS information security awareness program by following and supporting all Catholic Health information security policies and procedures to the best of their ability. This will include reporting any suspected vulnerability, breech, fraud, abuse, or violation of policy to the appropriate management or reporting mechanism POSITION REQUIREMENTS AND QUALIFICATIONS: Education: ⦁ Bachelor’s degree in information systems/computer science, Health Care Administration or equivalent from an accredited university is required. Masters Degree desired. ⦁ A clinical degree with at least 5 years in a clinical progressive role preferred. Skills and Experience: ⦁ Excellent organizational, written and verbal communications skills. ⦁ A predisposition to collaborate with others in the attainment of common goals and objectives. ⦁ Effective human relations and personnel management skills. ⦁ Very strong clinical orientation and ability to develop solid working relationships with end users. ⦁ Familiar with Microsoft office, Online communication tools (Zoom, Teams and Slack) Click Up, UKG/Kronos. ⦁ Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan). ⦁ Demonstrated successful implementation of clinical information solutions. ⦁ Creative, innovative and flexible in responding to rapidly changing needs and priorities. ⦁ Understands of and commits to the Catholic healthcare ministry. Subscribes to the philosophy and values of Catholic Health Functional Abilities (including but not limited to): ⦁ Willingness to travel from entity to entity. ⦁ Able to work in stressful situations. ⦁ Available for on-call or off hour support Salary Range USD $160,000.00 - USD $175,000.00 /Yr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits. At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.