Easter Seals Jobs

Requisition : 80886

PSEG Company : PSEG Long Island

Salary Range : $ 88,400 - $ 140,000

Work Location Category : Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This Lead Analyst position will analyze customer and program data to ensure successful coordination and implementation for the initiation, planning, execution, monitoring, reporting, controlling, and closing phases of high priority projects for the Special Projects - Project Management Office (PMO). The PMO team is responsible for on time and on budget delivery of significant high impact programs and identifies, responds to and mitigates escalated project issues that may impede project delivery. The position is responsible for monitoring and analyzing project data and metrics to identify weaknesses or emerging problems and coordinate solutions.

This role is pivotal in driving PSEG Long Islands success to modernize and evolve utility operations, increase customer engagement and customer satisfaction, and meet New York States aggressive clean energy goals of the Climate Leadership & Community Protection Act (CLCPA).

Job Responsibilities

Responsibilities will include but not be limited to:

• Provide support for the Customer Operations Special Projects Project Management Office (PMO) including Rate Modernization/Time of Day, Utility of the Future (U2.0) and Energy Efficiency, Customer Insights & Home Energy Management and other high impact customer centric programs to meet the requirements for project deliverables on time and on budget.

• Conduct advanced data modeling in Excel and other systems. Aggregate, clean, manage and merge data and information across PSEG Long Island’s multiple disparate platforms. Discover insights and escalate to program management staff.

• Analyze customer billing and behavior data as it becomes available internally and from vendors. Identify and document anomalies, issues and problems so they can be addressed immediately after the release of new system capabilities and reports.

• Analyze population data as well as individual customer accounts to assess behavior. Consult with individual customers as needed based on modeling of account and multiple other data sources. Identify trends and propose solutions to enhance the customer experience and achieve enrollment, retention and other desired business outcomes.

• Review, analyze, organize and prioritize evolving scope and associated requirements and design documentation for information system and process enhancements. Meet critical internal and external delivery deadlines.

• Produce and distribute standardized and ad hoc reports.

• Coordinate work efforts across the PMO to support defined goals and deliverables.

• Facilitate the creation, evolution and documentation of business processes and project artifacts.

• Establish, implement and coordinate deliverables across multiple complex projects involving cross-functional matrix teams.

• Provide oversight and coordination of Project Management Lifecycle including scope management, schedule management, resource management, risk management, business process transformation, and change management of projects.

• Coordinate and facilitate internal meetings, both in office and remote, including planning, project kick-offs and status updates.

• Collect, analyze and report project data. Develop and maintain dashboards.

• Coordinate, verify and submit budgeting and financial reporting for projects.

• Support the creation of monthly senior leadership Executive Steering Committee agendas, dashboards, and presentations. Work with vendors and business owners to develop reports and present to the Department of Public Service (DPS) and the Long Island Power Authority (LIPA).

• Manage supporting vendors including meetings, logistics, deliverables, and invoicing.

• Conduct other duties in support of the Customer Operations Special Projects team.

Job Specific Qualifications

Required Skills

• Bachelor's degree and a minimum of 7 years of Analyst experience. In lieu of a degree, a minimum of 10 years of Analyst experience may be considered.

• Experience in advanced data modeling in Excel and other systems.

• Demonstrated ability to aggregate, clean, manage and merge data and develop information.

• Detail oriented with demonstrated analytical skills working with large and complex data sets.

• Experience with project management supporting multiple cross functional matrix teams.

• Advanced proficiency with MS Excel.

• Proficiency with systems/tools including MS Suite: SharePoint, Visio, Word, PowerPoint.

• Demonstrated reporting and analysis experience including budgeting, financial reporting, progress reporting and/or metric reporting.

• Ability to successfully multi-task and prioritize deliverables, effectively meeting deadlines.

• Strong communication and presentation skills.

Preferred Skills

• Master’s in Business Administration.

• Project Management Professional (PMP) and/or Lean Six Sigma certification.

• Experience working in regulated industry, i.e. water, electric, gas, telecommunications or cable industries.

• Experience with cloud platforms such as Amazon Web Services or Azure.

• Knowledge and experience in utility Rates & Pricing, Energy Efficiency, Billing and Beneficial Electrification programs.

• Knowledge and experience in visual analytics platforms such as Tableau, Power BI, Quicksight or other business intelligence systems.

• Advanced knowledge of PSEG Long Island systems (capabilities and limitations) as it relates to customer facing products (GridX, Billing, MyAccount, App, Website, MySmartEnergy, CSR GridX Salesforce, MDMS, etc.).

Minimum Years of Experience

7 years of experience

Education

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Pay Transparency Nondiscrimination Provision

Diversity at PSEG: Equal Opportunity Employer

PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.