Easter Seals Jobs

Job Description

The Technical Writer is responsible for creating and maintaining (or enabling the creation and maintenance of) Cloud Services Development, Operations and Security processes, procedures and work instructions.

Essential:

• 5+ years of experience as a Technical Writer

• Experience developing or implementing documentation strategy and approaches

• Experience across broad range of business applications, software, and technology

• Experience documenting business processes

• Experience working with cross-functional teams, remote across product lifecycle

• Experience documenting cloud-based applications or services

• Experience mentoring and coaching colleagues in developing technical writing skills

• Experience with instructional design is a plus

• Experience in Agile development approach and developing documentation in an Agile, Infrastructure-as-Service or Software-as-a-Service environment.

Desirable:

• Knowledge of Confluence and JIRA

• Experience using document or content management/collaboration tools

• Creating and structuring content in a wiki environment

• Developing training collateral and delivery of training sessions

Career Level - IC3

Responsibilities

• Work closely with Project Managers; Subject Matter Experts; Operations teams; and other stakeholders to successfully deliver assigned documentation projects.

• Independently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers

• Revise documentation to incorporate product updates and product enhancements

• Provide input on process and documentation design and implementation

• Proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates

• Attend and actively contribute to development and scrum team meetings

• Develop and update collateral to be used in onboarding and training new hires

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer