Easter Seals Jobs

As the global market leader in Sea Logistics, our growth and success points to one thing: People. Our Employees have shaped best business practices internally and with customers around the world.

Your Role

We are seeking a dynamic individual who embodies a proactive "can-do" attitude and is passionate about developing others. The goal of the role is to elevate the knowledge and competencies of our teams, enhancing both customer and employee experiences. The ideal candidate must excel in clear communication and possess a diverse range of training methods and techniques. A background in customer service or equivalent, coupled with a broad understanding of freight forwarding, is highly desirable. We are looking for someone who takes initiative, excels in both independent and team settings, and is eager to make a positive impact.

Your Responsibilities

You will focus on supporting the organization in achieving operational excellence by upscaling the knowledge + competencies of our teams through exceptional instructional methods, training, along with coaching + skills development. You will drive productivity organically + ensure the organization is always fully equipped for success.

• To provide operationalsystems + general business field training to new users with effective trainingtechniques + high quality documentation. This includes conducting onlinetraining + live training.

• To ensure that all trainingis accurately recorded in the company's Learning Management System (LMS).

• To monitor + report thecompleteness of training for both hard + soft skill competencies.

• To research methods + techniquesin workplace training, remaining up-to-date on developments within the industry+ the competition.

• To administer assessments todetermine the effectiveness of training strategies.

• To create high qualitytraining material as per KN standards using available digitalplatforms/technology (myKN/Wiki) as determined by the company.

• To develop training concepts+ learning paths for teams + individuals.

• To drive productivityorganically through upscaling the knowledge + competencies of the organization.

Your Skills and Experiences

• Experience in conducting training sessions both on-site and remotely.

• Proven experience in managing and supervising teams.

• Preferably familiarity with import/export, warehouse, and transport operations.

• Excellent planning, organizing, and time management skills.

• Strong collaboration and communication abilities.

• Proficient in Microsoft Word, Excel, and PowerPoint.

Good Reasons to Join

We offer flexible working arrangements to our employees. This includes the ability to skip the commute and work from home and also take advantage of working at multiple site locations as well as flexibility in regards to daily working hours. We will help you to achieve your goals with continuous professional development and regular career progression discussions. Emphasis is placed on our annual Individual Development Plans and is supported with both internal and external training opportunities. If you are looking for a career, not just a job then you are in the right place. We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030. #LI-DNI

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.