Easter Seals Jobs

HR Benefits Specialist

Human Resources

Medford, Oregon

Description

About Us:

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

The Benefits Specialist provides administrative support for employee benefit programs, ensuring that benefits are processed accurately and efficiently. This role involves working closely with HR teams, employees, and benefits providers to address and resolve benefits-related issues. The benefits specialist will provide accurate benefit plan explanation, answer benefit enrollment questions, and have excellent communication skills to provide customer service to employees with benefit questions. The incumbent will work with employees, carriers, and vendors. This position will handle sensitive benefit issues that may require thorough research to resolve

• The Benefits Specialist plays a essential role in supporting and administering the bank's employee benefits programs.

• Assist employees in resolving benefits-related issues or discrepancies.

• Assist in the enrollment, changes, and terminations of employee benefits, including health, dental, vision, life insurance, and

• retirement plans.

• Review, process and oversee Workers’ compensation program

• Educate employees on company benefits and resources available to be an informed consumer

• Act as the main contact person for benefits, including managing the benefits mailbox and phone line in a timely manner

• Assist Benefit Administrator with leaves administration, supporting ADA Accommodations

• Perform general administrative duties related to benefits administration

• Prepare and process benefits paperwork and documentation

• Review and maintain accurate and up-to-date benefits records and employee files in the HRIS (Human Resources Information

• System)

• Resolve employee benefit issues by working with the broker and/or vendors

• Make routine decisions regarding benefits administration under established guidelines and policies. Seek support from senior HR staff for complex or unusual situations.

• Ensure all actions and decisions comply with company policies, benefits plan guidelines, and regulatory requirements. Consult with supervisors to clarify or interpret policies when necessary.

• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities –knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

• Takes personal initiative and is a positive example for others to emulate.

• Embraces our vision to become “Business Bank of Choice”

• May perform other duties as assigned.

About You:

• High School Diploma or GED, Required

• Associate’s degree in human resources, Business Administration, or related field, Preferred

• 0-2 years Direct benefits experience with handling day-to-day administration required.

• Basic knowledge in health, welfare, and retirement plans, and providing supportive assistance with absence management needs for leaves, accommodations, and/or modified work schedules.

• Current/former companies had 2,000+ employees preferred.

• Has experience with multistate plans and programs.

Workstyle: Fully onsite.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $22.00 to $26.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.