Easter Seals Jobs

Description

We are seeking a dedicated, service-oriented person to assist with scheduling clients and greeting walk-in guests. You will be responsible for supporting our business increase by providing excellent customer service, answering phone calls, processing payments, and scheduling appointments with advisors. You will work closely with our team to ensure all customer needs are met promptly and efficiently.

Key Responsibilities:

• Answering inbound calls professionally and providing customer service according to set standards.

• Handling customer inquiries both telephonically and by walk-ins.

• Processing customer payments accurately and efficiently.

• Resolving product or service problems by clarifying customer complaints and providing appropriate solutions.

• Identifying and assessing customers' needs to achieve satisfaction

• Collaborating and coordinating with internal departments to deal with customers' requests and concerns.

  Requirements

Qualifications:

• Previous experience in an administrative role is required.

• Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook).

• Highly organized with strong attention to detail.

• Excellent written and verbal communication skills.

• Ability to handle sensitive and confidential information with integrity.

• Bachelor’s degree in business administration or related field would be a plus.

As an Administrative Assistant, you should be able to prioritize tasks in a timely manner, and adapt to changing demands. If you are a dedicated, organized, and personable professional with a passion for administration, we would like to meet you. Join us and contribute to creating a productive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

TalentMatch®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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