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Reference #: 4680849 THE POSITION The PA Department of Transportation has a current vacancy in the Crawford County Maintenance Office for a Clerical Assistant 2 position.  This position will provide moderately complex clerical duties involving typing and processing of documents and serves as the office receptionist.

If this sounds interesting to you, apply today to join our team!

DESCRIPTION OF WORK In this position, the Clerical Assistant 2 will serve as the receptionist by greeting customers in person and by telephone, directing inquiries to appropriate staff and maintaining the visitor logs.  Enters customer complaints and concerns into the Customer Care Center System, assists customers with tort claims, prepares correspondence related to pothole and mailbox concerns, distributes special event applications, and driveway permit applications.  The CA2 will also serve as the county contact for hauling permit payments and will code all purchasing card transactions in the Active Pay program prior to the monthly deadlines.

Interested in learning more?  Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (commonwealth title); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• One year or more of prior employment in the clerical field.
• One year or more of experience using Microsoft Office products.
• Two years or more of customer service background (answering incoming telephone calls, re-routing calls as a switchboard operator or speaking with customers and/or employees that come into the office).
• You must be able to perform essential job functions.

How to Apply:

Qualified candidates may apply by clicking "Apply Now."  Next, select your resume.  You may complete a cover letter on the following screen.  You must also complete an online application on the website provided.  * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. *Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonweal h values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.