Easter Seals Jobs

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Community Support Office

Job ID

2024-208144

JOB OVERVIEW

The role entails providing comprehensive support to care, billing, and other business teams by leveraging technology, particularly focused on the Electronic Health Record (EHR) and associated systems. Additionally, the role includes handling custom report requests aimed at gathering metrics on operational EHR usage within communities and the organization.

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Support the care, billing, and other business teams, with technology focused on the Electronic Health Record (EHR) and related systems regarding release management, testing strategy, and custom reporting requests.

• Handle custom report requests that are required to gather metrics on Sunrise operational use of the EHR system and related systems within their communities and the organization.

• Conduct optimization/ad hoc data analysis on care and billing data.

• Interact with external system vendor regarding work efforts, issue resolution, and overall quality of service.

• Evaluate performance metrics and collaborate with other teams to determine additional community support needs, including trends to provide organization wide support.

• Manage and provide leadership on special projects as needed by the team.

• Partner with Developers, DevOps Engineers, System Engineers, Account Managers, and Product Managers as needed.

• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Minimum of 5 years of related experience working in a fast-paced organization.

• College degree preferred.

• Experience in the use and setup of electronic health record system and multi-faceted database management systems.

• Interactions in a complex software or technology organization.

• Expert proficiency in writing queries, procedures, and functions using Microsoft T-SQL and Oracle PL/SQL.

• Strong proficiency with Microsoft PowerBI.

• Ability to travel up to 15% of time.

• Ability to maintain the highest level of confidentiality.

• Excellent verbal and written communication skills.

• Exceptional organizational skills.

• Strong analytical and problem-solving skills.

• Strong attention to detail and ability to multi-task.

• Able to be a team player and prioritize jobs independently.

• Possess strong computer skills, including expert proficiency in Microsoft Office applications and data insight applications

ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will…

Make a Difference Every Day

We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

I gnite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Location : Name Community Support Office

Type Full-Time

Location : Address 7902 Westpark Dr

Location : City McLean

Location : State/Province (Full Name) Virginia

Salary Range USD $120,000.00 - USD $135,000.00 /Yr.

Sunrise Senior Living is an Equal Opportunity Employer.