Easter Seals Jobs

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Associate Engineer, Access Control at our Tysons, Virginia location. The primary purpose of this job is to ensure that PenFed IT customers receive exceptional service and technical support. Additionally, this position is responsible for providing first level incident response and will follow escalation procedures to assign issues/requests to the appropriate IT teams.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

• Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

• Troubleshoot program and system malfunctions to restore normal functioning.

• Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.

• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

• Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.

• Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.

• Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.

• Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.

• Consult with management to ensure agreement on system principles.

• Specify inputs accessed by the system and plan the distribution and use of the results.

• Expand or modify system to serve new purposes or improve workflow.

• Train staff and users to work with computer systems and programs.

• Assess the usefulness of pre-developed application packages and adapt them to a user environment.

• Determine computer software or hardware needed to set up or alter systems.

• Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.

• Develop, document, and revise system design procedures, test procedures, and quality standards.

• Recommend new equipment or software packages.

• Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.

• Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

• Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes

• Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.

• Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.

• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.

Qualifications

Equivalent combination of education and experience is considered.

• Associates Degree in IT or a related field is preferred.

• Minimum of five (5) years of IT customer service experience required.

• Working knowledge of Active Directory, Microsoft Exchange, and windows permissions.

• Understanding of Identity and Access Management concepts.

Licenses and Certifications

ITIL Foundations, V3, Comp TIA Fundamentals HDI CSR certifications are preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

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