Easter Seals Jobs

Job Summary: This position is responsible for overall operations and administrative support for Continuing Education and Workforce Development. Essential Job Functions

Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties

• Input data into college ERP system to identify specific course information including dates, times, instructors, course fees and costs, and correct billing codes.
• Utilize the colleges data information system to complete billing (i.e. student, GIECtenant, client), record keeping, and reporting.
• Serves as business office and accounting liaison, with tasks including: reconciliation and analysis of CEWD Higher Reach/EX Accounts Receivable reports for accuracy through research and resolution, review of cash balance reports for accuracy, reconciliation of daily deposit reports and making deposits, management of affiliate (3rd party) billing and retention of MOUs and contracts, distribution of statements of account, monitoring past due accounts and collections activity, reconciliation of CEWD credit card statements, and management of student installment payment plans.
• Assist the Coordinator of Operations with evaluating the ERP system to implement new functionality to achieve efficiency and effectiveness.
• Assist with CEWD office management tasks including petty cash and room scheduling, while serving as a backup for other functions including: payroll submission, check requests/requisitions/purchase orders, word processing, duplicating, creating templates and keeping up to date files.
• Oversee distribution and resolution of general CEWD emails as well as serve as the CEWD administrator for room and resource requests in online scheduling system.
• Ensure the scholarship process for CEWD is functioning according to the standard operating procedures, including receiving applications, maintaining student files, maintaining the scholarship workbook, and applying student awards to their online account.
• Assist with preparation of CEWD FTE reporting and implementation of MHEC regulations and requirements.
• Document and maintain processes and procedures to further develop the CEWD Standard Operating Procedures (SOP).
• Assist the Coordinator of Operations with onboarding or training employees as needed.
• Foster and promote positive College image, using verbal and written communication skills.
• Assist with CEWD office coverage, including some evenings and weekends.
• Maintain a professional office environment. Monitor office supply levels, placing orders to replenish as needed.
• Facilitate coverage of CEWD main phone line and voicemail along with incoming/outgoing mail.
• Assist Programming staff with special projects or assignments when requested by supervisor
• Maintain confidential records.
• Perform other tasks and duties assigned by supervision.

Essential Functions, Qualifications, Knowledge, Skills, and Abilities (KSAs) for Employment An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge

• Standard administrative and clerical procedures and systems.
• Working understanding of ERP systems.
• Formats for correspondence, reports, records, and files for assigned department.
• Fundamentals of budgetary practices including monitoring college budget reports.
• Fundamentals of accounting principles.
• Word-processing, database, and spreadsheet software applications.
• Computer software used within department to include but not limited to Microsoft Word, Excel, and Access.

Skills

• Strong written and oral communications and relational skills.
• Establishing and maintaining effective working relationships with other staff, and members of the public.
• Following and relaying complex oral and written instructions, policies and procedures.
• Operating a variety of office equipment, ncluding computer terminal, printer, calculator, fax, typewriter, and copier.
• Strong organizational skills and time management.
• Maintaining a logical and accessible filing system.
• Learn and apply new policies and procedures as required in an evolving job.

Abilities Provide exemplary customer service.

• Manage student information systems.
• Maintain confidentiality.
• Present a positive and professional image on behalf of the department.
• Adapt to changing work environment and variable workflow patterns.
• Demonstrated commitment to students and ability to interact with students with diverse needs and backgrounds.
• Mentally analyze a situation, solve problems, and make decisions under pressure in areaof responsibility.
• Read and understand written instruction and communicate information and ideas in clear and concise written form.

**This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore, it is also not, nor can it be implied to be, a contract of employment.