Job Information
J&J Family of Companies Customer Collaboration & LCM Analyst in Mazowieckie, Poland
Customer Collaboration & LCM Analyst - 2407023118W
Description
Kenvue is currently recruiting for:
Customer collaboration and LCM analyst
This position reports into Product Lifecycle Manager & Master data Lead CE and is based at PL002 Iłżecka.
Who we are
At Kenvue (https://www.kenvue.com/) , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here (https://www.youtube.com/watch?v=XhsbOsBiX_M) .
What you will do
The Customer collaboration and LCM analyst is responsible for performing customer structure and maintenance activities, troubleshooting and resolving issues, ensuring data accuracy, and participating in projects as required.
Key Responsibilities
Create a consistent data system for Supply Chain Central Europe launches and relaunches, with regular updates on priorities and insights for stakeholders.
Collaborate with LCM, DP, and Commercial teams to develop plans for portfolio changes and execute PI/PO smoothly. Keep track of plans for local market launches and relaunches.
Collaborate with customers to identify and understand their needs and requirements.
Regularly communicate with Brand Activation, Demand Planners, and RSP to proactively address supply risks or issues.
Analyze performance metrics (MAPE/BIAS, SLOB, NTS vs. Business Plan) to identify areas for optimization and improvement.
Share relevant learnings to drive ongoing improvement.
Work closely with cross-functional teams to ensure successful delivery of projects.
Maintain and update customer information systems data in accordance with MDM policies and procedures.
Troubleshoot and resolve issues related to customer setup using established guidelines.
Ensure data accuracy, validity, and completeness in results.
Qualifications
What we are looking for
Required Qualifications
Strong analytical skills, with experience working with data and metrics
Proficiency in Microsoft Excel and other relevant software tools (SAP ERP, OMP, BW)
Bachelor's degree or equivalent in a related field
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Ability to manage multiple tasks and priorities effectively
Desired Qualifications
Proficiency in relevant software and technology
Knowledge of industry trends and best practices in customer collaboration and LCM
Flexibility and adaptability to changing priorities and requirements
Ability to work independently and as part of a team
What’s in it for you
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
Learning & Development Opportunities
Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location Europe/Middle East/Africa-Poland-Mazowieckie-Warsaw
Job Function Customer Service
Req ID: 2407023118W
J&J Family of Companies
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