Job Information
Erickson Living Staff Development Manager in Matthews, North Carolina
Location:
Windsor Run by Erickson Senior Living
Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County, North Carolina. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
SDM position :
We are hiring a Staff Development Manager to lead effective strategies for training, development and retention of staff for the Dining Services Department. This position works with current staff to mentor and monitor professional skills development. With a focus on development, training and retention of the Dining Services Department, this is your chance to focus on coaching and guiding our student servers who are just entering the workforce. This position will also partner with recruitment to ensure strong server pipelines.
Compensation: Commensurate with experience starting at $63,000 annually
How you will make an impact:
Work hand in hand with our dining partners, focused on the success and guidance of our student servers
Coordinate and facilitate dining new hires employee orientation.
Develop, coordinate and present dining skills training for service and sanitation.
Collaborate with community recruiter, support outreach efforts to source qualified applicants.
Oversee and ensures efficient hiring and onboarding process off all dining staff in conjunction with HR department.
Work with managers to ensure the ongoing development of all dining staff by reviewing performance reviews, reviewing coaching/counseling forms and discussing performance with supervisory staff.
Prepares all staff for promotional and growth opportunities by supporting and reviewing individual development plans.
Partner with community recruiters to attends local and regional job fairs to source qualified applicants.Support and attend hiring events to ensure a candidate pipeline.
Collaborate with recruiter to ensure efficient hiring and onboarding process of all dining hourly staff in conjunction with the Human Resources Department.
Support dining venue service hours as a floor manager to support operations and lead and mentor students.
What we offer:
Quality of life – most of our restaurant employees are out before 9pm!
Eligible for full medical benefits on 1st of month following start date to employees working 30+ hours/week
Yearly personal wellness expenses reimbursement, i.e., gym memberships, home fitness equipment, other various health related programs, equipment, attire, race entries, etc. through the Erickson Employee Wellness Fund.
401k for all employees 18 and over. Company contribution up to 3% once eligible.
Free comprehensive Employee Well-Being Program, along with floating holiday pay, vacation time, and well-being time off accruing from day one.
Complimentary meals during your shift!
A "career for life" approach to professional and personal development for our greatest asset; our employees.
A culture of diversity and inclusion, which builds on our values, vision, and mission.
What you will need:
Proven experience managing and motivating in a customer service environment.
The desire and drive to make an impact!
Related experience in food service, an educational food service management program, or experience in recruitment, staff development and training with an ability to learn food service.
Weekend/Holiday availability
Excellent listening and communication skills.
Bachelor’s Degree preferred.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.
